Operations

Non-WC TM Incentive Program (Cooper's Credits) - CHEERS Program

- CHEERS Program Update_DF_2024.09.13.pptx - Announcing at All Team on 9.14 - Launch Oct 3 - Performance measured against forecast

Stage

Base Business/Ongoing

Level

Level 3: Dept Project

Health

Complete

Latest Update · Oct 17, 2024

9.18.24: Go live at all CH Core restaurants on Oct 3 (PB to follow)

Department

Operations

Strategic Pillar

1 ENHANCE THE CORE BUSINESS

Executive Sponsor

Jason P

Owner

—

IT Dependency

—

IT Roadmap

Yes

Fiscal Year / Quarter

FY24 · Q3

Timing

Test FY24 Q3

Start Date

Jul 4, 2024

Target End

—

Budget

—

Status

Complete

Status Updates · 11

2y running

CompleteOct 17, 2024

9.18.24: Go live at all CH Core restaurants on Oct 3 (PB to follow)

In Progress/On TrackSep 18, 2024

9.18.24: Go live at all CH Core restaurants on Oct 3 (PB to follow)

In Progress/On TrackJul 19, 2024

7.19.24 (DF): gained agreement to move forward with testing (Shawn's region) in August

In Progress/On TrackJul 10, 2024

7.10.24: Name selected CHEERS.

In Progress/On TrackMay 29, 2024

5.29.24: targeting Q3 start (July 4, day 1 of P7)

In Progress/On TrackMay 24, 2024

5.21.2024: targeting Q3 start.

PendingMay 21, 2024

5.21.2024: targeting Q3 start.

PendingApr 2, 2024

3.27.24: Launch pending IT/Finance compliance and blockers; timing TBD (not likely before P6 per Jason)

PendingMar 27, 2024

3.27.24: Launch pending IT/Finance compliance and blockers; timing TBD

In Progress/On TrackFeb 20, 2024

2.19.24 (DF): Agreement on proceeding; Launch Q2 (need 6 wks)

In Progress/On TrackJan 11, 2024

1.11.24 (DF): selected an option (daily shift incentive/target); need to automate prior to launch

Prism · Cooper’s Hawk Strategy · Mid-Year Review FY26