Prism · Cooper’s Hawk StrategyCooper's HawkMid-Year Review · FY26
Portfolio Dashboard

FY26 Initiative Portfolio

Every active initiative across the organization, grouped by department. Select a department to focus the view.

794
Projects
56
Parent initiatives
0
In flight
0
Complete
ProjectDepartmentStageHealthSubsLatest Update
1 Beverage Menu - Quarterly (Jan 6, 2026)InnovationNot StartedComplete
1 Non-Member Traffic/PipelineMarketingUploadProposed5In Progress/On TrackFocused on core NM digital journeys and optimizing those experiences to maximize reservations flow through by location.
12 Nights 2027 - Product StrategyInnovationIn Progress/On TrackIn Progress/On TrackIn Progress/On Track6.4.26: Extended creative deadline for box by one week - due second week of July.
12 Nights Wine Package (12 WOMs)InnovationCreate (Concept Development)In Progress/On TrackComplete11.28.23: in development for FY25 launch
1PD Marketing Strategy (keep?)MarketingINACTIVEDeferred
2 Winter Menu Cycle:  Brunch Focus (Jan 27)InnovationNot StartedComplete
2024 All-Team MeetingOps DevelopmentINACTIVECompleteComplete7.10.24: Due to Brunch Rollout, All-Team Meeting will be on September 7. Project team selected stanley-style tumbler for gift. SC and Angela comparing prices. Paula checking in with Jason on $14 option. Velvet bags for WOM might not be at restaurants in time.
2024 Holiday Gift Card StationOps DevelopmentBase Business/OngoingCompleteComplete9.18.24: Sent Comms to restaurants that need to send their equipment to the RSC for updates (IT).
2024 OD&S Charity DayOps DevelopmentINACTIVECompleteComplete5.15.24: OD&S is supporting Feed My Starving Children in Schaumburg on June 12.
2026 All-Team MeetingOperations IntegrationINACTIVENot StartedNot StartedMeetings Completed
2026 Integrated Campaign Calendar (MASTER)MarketingIn FlightProposed2In Progress/On Track[Mktg portfolio status 6.18] Continuing to evolve it to get a better handle on last year. Building out full YoY view. Looking to complete by end of year.
2026 Traffic Driving StrategyMarketingUploadProposed
2027 Build Pipeline (Finalize: 12 CH + 2 PB)DevelopmentComplete1.27.26: Per Tim, remove from project list. Day-to-day work.
2027 Travel ProgrammingStrategy & PlanningNot StartedNot StartedIn Progress/On TrackKristy working to create 2027 travel calendar.
2027-29 Year Strategic PlanningStrategy & PlanningIn Progress/On Track4.9.26: Prepping for kickoff this month
3 Bottle Member - Extend Tasting Expire DateINACTIVECancelledCancelled6.23.26 [DF]: Closed/cancelled due to exposure
3PD Marketing Strategy & TestingMarketingIn FlightIn Progress/On TrackIn Progress/On Track6.25.26 [SLT Strat Session]: Activate
4 Catering Pricing Review (Mar 2026)Not Started
4-Season Patio Analysis & PlanningDevelopmentNot StartedPendingPending6/24: Lisa to share the information in the upcoming Development Update Meeting with Tim. 4.16.26 [Project Update Meeting]: Rob to own content. Jacob to help format slides. Rob working with Jason to understand update cadence to update Tim. Target week of May 4. Rob and Lisa will connect and provide next steps and for Lisa to send existing content to Jacob. 3.23.26 [Project Scrum]: Need to present findings to Tim and SLT (Dawn). Jason has the results deck? Need to ensure findings are reported and included in remodel and NRO build strategies going forward. 3.18.26 [Strat Meeting]: Closure of project pending results review; Jason to send deck to Tim and Dawn
4/6 Bottle Membership Concept (Discovery)InnovationDiscover (Blue Sky)In Progress/On TrackOn-hold3.18.26: Reviewed initial analysis in Decision Forum. Do not proceed at this time.
5 Spring Menu Cycle 2026:  TCE Focus (~Apr 8 OR May 6)InnovationNot Started
5oz Chicken PilotCulinary OperationsINACTIVECompleteComplete4.3.24: Complete per Kevin
6 Beverage Menu - Quarterly (~Apr 8, 2026)InnovationNot Started
7 Summer Menu Cycle 2026 - Brunch, HH (~Jun 30)InnovationNot Started
8 Beverage Menu - Quarterly (~Jun 30, 2026)InnovationNot Started
80/20 Ops Readiness & Implementation (including Sidework)INACTIVEInactiveCancelled10.7.24: Close 80/20 due to shifting external conditions (legal); open new project focused on parameters for sidework and open/close schedules
80/20 Testing: Bar Fruit > KitchenOps DevelopmentIn FlightCompleteComplete3.19.24: Added to April 24 Menu Update (Companywide Rollout)
80/20 Tip Credit Practices - Wage & HourHR CoreTest (Pilot)In Progress/On TrackIn Progress/On Track6.27.24: Test underway in Gurnee and Ashburn (started 5.30)
9 Fall Menu Cycle 2026 (~Oct 7)InnovationNot Started
9.1 Beverage Menu - Quarterly (~Oct 7, 2026)InnovationNot Started
99 Oaks Holiday WineInnovationCreate (Concept Development)In Progress/On TrackIn Progress/On Track4.16.26: Switched to Lux bottle, polylam capsule to reduce cost - offsetting velvet label.
A Taste of Cooper’s Hawk (June 3 & 5)MarketingTest (Pilot)CompleteComplete6.14.24: RSC Team Meeting for Feedback, was there enough food and more around setup
ABC Inventory PracticeOperationsTest (Pilot)ApprovedApproved6.23.26 [DF]: approved to move to test
Accounting Crunchtime Implementation (Support)AccountingBase Business/OngoingCompleteComplete5.16.2024: Roll-out in process
Accounting ProjectsTBD
ACM Role & Development/Culinary CultureCulinary OperationsIn FlightIn Progress/On TrackComplete6.24.24: scope includes ACM visit restructure, 1:1 development, AD/ACM partnership, succession planning, leadership development, Food AVT mgmt, systematic process review, ticket time reduction
ACM Role EvolutionCulinary OperationsComplete3.18.26 [Strat Mtg]: Confirmed completion
AD/ACM Role Alignment (Culinary DOK, Ownership, Leadership) Development ProgramLearning & DevelopmentIn FlightIn Progress/On TrackIn Progress/On Track6.8 Modifying proposal for Tim/Jason review/approval. 5.1.26 Reviewing Tier 1 Proposal 4.7.26 Getting a 2nd proposal from Tier 1 in progress 2.9.26: Have proposal from consultant - will focus on after Leadership Conference.
Agglomerated Cork TransitionInnovationIn FlightIn Progress/On TrackIn Progress/On Track4.30.26: Introduced topic w/mktg. team. Sample received at RSC and shipping to Jamie. First WOM with agglomerated cork is 2026 Anniversary Magnums.
AGM/AEKM Development Program (REMOVE?)Learning & DevelopmentLaunch (Activate)In Progress/On TrackIn Progress/On Track5.22.2024: Part of GM is everything.
Allergy Menu - QR Code LinkStrategy & PlanningNot StartedNot Started
AnlikerCulinary OperationsIn FlightIn Progress/On TrackComplete6.4.26: Keep at PB only for now (in all); could be an opportunity down the road; formerly close this out
Annual Ambassador EventWine Club & LoyaltyNot StartedPendingPendingOLD - Part of the ambassador program/reboot - move to sub project level
AOR DevelopmentLearning & DevelopmentIn FlightNot StartedIn Progress/On Track6.8 June 24 meeting with Ops define readiness and how AORs /MID interact 5.12 Discovery for AOR and MID to prioritize 2026 Scope: Build, finalize, launch; targeting FY26 Q3
Apple Pay (TR, DR, Bar)ITLaunch (Activate)In Progress/On TrackOn-hold5.20.26 (IT Prioritization outcomes): business case needed.
Applied Brand Voice to Retail Product LinesRetailDesign (Build/Plan)ApprovedIn Progress/On TrackPivoted, vendor will partner with us on CH-exclusive merch, but not initial vision of CH logo-d merch. Risk: If sayings are not resonating with Members/Guests - how to manage remaining inventory.
Area Team ReorganizationOperationsUploadApproved
Arrowstream Food Safety Incident ManagementSupply ChainIn FlightIn Progress/On TrackIn Progress/On Track6.29.26: in test in OH, expanding into WI - moving to slow rollout
Arrowstream ImplementationSupply ChainINACTIVECompleteComplete12.23: Complete at YE
Arrowstream Supplier Onboarding TestSupply ChainUploadDeferredDeferred6.29.26: technology still not available from Arrowstream; pending
Asset TaggingFacilitiesTest (Pilot)In Progress/On TrackIn Progress/On Track3.13.26 [Jeremy]: Test in Livonia next week; then roll in 2 NROs
ATS (Applicant Tracking System)Talent AcquisitionINACTIVEComplete
Automated License AuditOps DevelopmentINACTIVECompleteComplete3.5.24: Added to News Flash, audit goes live March 6
Automated LTO inventory/ordering trackerSupply ChainIn FlightIn Progress/On TrackComplete1.8.26: Complete & can be closed out, per Jeremy L.
Avero ActivationOperationsDiscover (Blue Sky)In Progress/On TrackOn-hold5.29.25: formally added to project tracker; Jason leading
Background Check Vendor ReviewTalent AcquisitionINACTIVECompleteComplete4.25.2024: Review complete in 12/2023. Remaining with current vendor at reduced rate.
Baja Wines - CH MXStrategy & PlanningDiscover (Blue Sky)In Progress/On TrackCompleteFeb 2026 Release
Barrel Reserve Programming 2027InnovationNot StartedNot StartedNot Started4.6.26 (SLT): Initiating brainstorming for 2027 programming; concept "Barrel & Barbecue" with potential event and/or Chef Rec
Barrel Reserve Refresh 2026MarketingIn Progress/On Track2.25.26 Just kicked off new campaign for Barrel Reserve for 2026.
BavetteCulinary R&DINACTIVECancelledCancelled10.3.24: Feedback survey sent
BCG Marketing ApplicationsMarketingNot StartedNot StartedNot Started5.17.26 [Tim's List]: ADD
Belonging & Community Strategy and Programming (DEI)HR CoreBase Business/OngoingOngoingOngoing3/9 Title updated and projects started eg. monthly DEI celebrations, and nationally recognized events, WFF, etc. 2.4.26: did not discuss with Tim/Jason/Chris. Need to confirm if any work expected in 2026 or if it can be cancelled/marked complete.
Bench StrategyOperationsNot StartedNot StartedNot Started5.17.26 [Tim's List]: revisit and incorporate Chris's comments
Benefits (TM): VoluntaryHR Total RewardsINACTIVECompleteComplete4.26.2024: Launched the items noted in Q1 (Everyday = Feb, Commuter = Jan, Loans - March)
BIB Barrel ReserveInnovationCreate (Concept Development)In Progress/On Track
BIB Product InnovationInnovationUploadProposedDeferred6.17.26 DF: Shelf BIB for now; consider using in future for special occasion (e.g. 25th anniversary).
Black Uniform TestOperations IntegrationDesign (Build/Plan)In Progress/On TrackIn Progress/On Track6.23.26 [DF]: aprons approved for testing
Bleeding Kits for Broward Co, FLOps DevelopmentINACTIVECompleteComplete2.16.24: SOP and training plan is finalized, SOP on the Coop
Blind TastingWine Club & LoyaltyTest (Pilot)Complete
Blind Tasting Challenge (Behind the Label)MarketingINACTIVECompleteCompleteBehind the Label: Pilot location: Downers Grove Pilot timeline: February 24th – March 9th Launch locations: all CH locations Launch timeline: April 1st. The program concludes on April 30th
Bonus Bottle (Thank You Promo) - 2027 Elevated Campaign/ProgramMarketingNot StartedNot Started
Book StrategyOffice of the CEODesign (Build/Plan)In Progress/On TrackIn Progress/On Track2026: Budget: $30,000 for book marketing
Bottom 10 LSM Blitz (with Mechanical and Sustainable Processes)MarketingIn FlightIn Progress/On TrackIn Progress/On Track6.25.26 [SLT Strat Session]: Activate
BPU P&LFinanceNot StartedNot StartedProposed6.7.26: Proposed per Dawn (see email)
Brand Expression / Execution (PARENT)MarketingIn FlightIn Progress/On Track5In Progress/On TrackVoice & Visual Campaign for key Wine releases & holiday starting to consolidate, Summer Campaign will be key unified moment, followed by specific brand tool kit elements.
Broiler Replacement Project (Equipment)Culinary OperationsIn FlightIn Progress/On TrackIn Progress/On Track6.23.26 [Tim]: Add per Tim; confirm the broader equipment replacement strategy
Broiler RetrofitsCulinary OperationsIn FlightIn Progress/On TrackComplete6.4.26 [Culinary Project Review]: anytime a restaurant needs a new broiler, we are retrofitting with the new broiler. This can be considered complete.
Budgeting/Forecasting ProcessFinanceApprovedApprovedIn Progress/On Track1.7.26: Tim's notes: Rolling/Quarterly - And Technology (inclusive of Forecasting)
Build Oracle Integrations (Paylocity, Service Channel, Nexonia)ITUploadProposedProposedNora/James 2.17: lots of opportunity. Not currently on IT roadmap. Not sure it will be on priority list for 2026. If we're replacing Paylocity in 2027, doesn't make sense to build new integration there. Decide whether to put on hold - Scott to align with Dave Might need to put this on hold if we need to redesign integration structure Moved from Accounting to IT w/Acctg support
Building Automation System (BAS)FacilitiesINACTIVEPendingComplete1.13.26: complete per Jeremy L.
Business Continuity PlanRisk ManagementIn FlightIn Progress/On TrackDeferred6/25: Shifting to 2027 4.16.26 [Project Update Meeting]- Still in early stages. Working with IT on recovery times for current systems. Meeting with West Monroe in mid-May. More updates after that meeting. Early stages
Business Intelligence/Data Center Org Function and DesignStrategy & PlanningNot StartedNot StartedNot Started6.25.26 [SLT Strat Session]: Design
Busser Runner Porter TestOps DevelopmentTest (Pilot)In Progress/On Track
Busser/Porter/Runner Analysis/Transition - FINANCEFinanceIn FlightCompleteComplete7.19.24 (DF): presented analysis and gained agreement to move forward beginning with testing (Clive, New Lenox) to be followed by (4) NROs; open timeline on full rollout plan (as appropriate)
Cafe Menu Cycle/Cadence (2 new items quarterly)Culinary R&DNot StartedNot StartedComplete9.11.24: Added at Culinary Innovation
Camille Refresh StrategyInnovationUploadIn Progress/On TrackIn Progress/On Track4.2.26: Label designed kicked off for Camille Intrepid-Uco Valley
Camille Series - 2024Wine ExperienceINACTIVECompleteComplete5.21.2024: Complete - Camille Brilliant and Festive lines up for holidays.
Camille Series - 2025Wine ExperienceCreate (Concept Development)In Progress/On TrackIn Progress/On Track5.21.2024: Camille Magnificent defined - label in the works. No plan in place for a holiday offering.
CAMPAIGN: Discover CH/New Experiences (SUB)MarketingLaunch (Activate)In Progress/On TrackComplete[Mktg portfolio status 6.18] Tech work and campaigns complete. Now considering as tools & levers that can be used going forward.
CAMPAIGN: Feel Good Your Way - Jan 2026 Wellness (SUB)MarketingNot StartedCompleteCompleted campaign, analysis from January Ops showed lift in Vivante performance however given small penetration of overall wine portfolio it may have been too big of a focus. Will take learnings and apply to future executions.
Canned Product ExplorationInnovationNot StartedIn Progress/On TrackCancelled6.17.26 DF: ruled out due to lack of profitability.
Card Not Present TransactionsOps DevelopmentINACTIVECompleteComplete5.20.24: Project Closed (Hot! - Top Ten Item for OD&S)
Career PathwaysHR CoreINACTIVECancelledCancelled5.20.24: remove/cancel per KZ and Michelle
Carryout Specs By StationCulinary OperationsDesign (Build/Plan)In Progress/On Track
Case ArtworkMarketingTest (Pilot)In Progress/On TrackIn Progress/On Track[Mktg portfolio status 6.18] Will be in market by end of month. Evaluate for any feedback.
Case Management In SalesforceM&GSIn FlightBehind (delayed)Cancelled1.14.26 Cancelled per Anthony I.
Cash Management (Simphony)ITDesign (Build/Plan)In Progress/On TrackComplete2.20.25: We are leveraging the Server Bank functionality in Simphony. This function allows TR attendants to complete transactions on terminals they are not assigned to. (TEST at St. Charles)
CCD Bag DropOperations IntegrationTest (Pilot)In Progress/On TrackIn Progress/On Track4.10.26: Expand out to a few restaurants 3.23.26- Adding on new "3pd" card component to test. Waiting on creative to provide options on card design.
CCD EnhancementsOperations IntegrationIn Flight3Pending5.13.26 Based on IT prioritization discussions, need biz case in order to determine whether to proceed.
CCD-Add BrunchOps DevelopmentDesign (Build/Plan)In Progress/On Track
CCD-Bag SealersOps DevelopmentDesign (Build/Plan)In Progress/On Track
CCD-Core CH DeliveryOps DevelopmentSustain/Grow (Expand/Optimize)CompleteComplete10.15.24: Split from Carryout Enhancements and Delivery Service
CCD-Curbside Arrival NotificationsITDesign (Build/Plan)In Progress/On TrackIn Progress/On Track1.27.25: The test at DG indicates that we may want to pursue another path (specific phone line). Staying on course at Downers Grove and waiting for IT/Ops Leadership to determine priorities and next steps.
CCD-KDS Carryout Photo RevisionCulinary OperationsLaunch (Activate)In Progress/On Track
CCD-Line QueuingOperations IntegrationINACTIVENot Started
CCD-Packaging PicturesCulinary OperationsIn FlightIn Progress/On Track
CCD-PB DeliveryOps DevelopmentDesign (Build/Plan)In Progress/On TrackComplete10.16.24: Added to Hive
CCD: Kitchen Packaging, Quality, ContinuityCulinary OperationsIn FlightIn Progress/On TrackIn Progress/On Track6.4.26 [Culinary Project Review]: scope + opportunity needs to be defined. Question to Tim: do we want a better experience, or do we want to prioritize cost effectiveness?
CH Brand & Voice Application/TransitionMarketingIn FlightIn Progress/On TrackCancelled2.4.26: remove per project list review.
CH BrunchOperationsSustain/Grow (Expand/Optimize)CompleteComplete9.27.24: launch complete
CH BucksOperations IntegrationCreate (Concept Development)
CH Happy Hour (launch 7.10.24)Strategy & PlanningLaunch (Activate)CompleteComplete7.11.24: launch 7.10.24 system wide
CH Master Project Tracker
CH Naming Test (Remove "Winery & Restaurant")Strategy & PlanningDiscover (Blue Sky)In Progress/On Track
CH Performance Optimization: Sales, Margin, AcquisitionOperationsSustain/Grow (Expand/Optimize)Not StartedCancelled1.27.26: Cancel per Jason & Tim. Covered in other projects.
CH Project Parking Lot
CH/PB Pipeline 2026: CH – 10 units, PB - 2 units (ENTERPRISE)DevelopmentBase Business/OngoingIn Progress/On TrackComplete1.27.26: Per Tim, remove as project - day-to-day work.
Channel/Messaging Optimization and Alignment (e.g., CRM, Social, App, SMS, Web)MarketingIn FlightIn Progress/On TrackIn Progress/On TrackOptimizing Discover CH & Barrel Reserve campaign refinement complete. This is ongoing work.
Chargeback Impact ReviewOps DevelopmentINACTIVEComplete
Charitable Giving StrategyMarketingNot StartedNot StartedOn-hold2.5.26: 2026 backlog; low priority.
Chef Rec Program Refresh: Culinary Innovation/R&DCulinary R&DNot StartedApproved
Chef Rec/LTO StrategyCulinary R&DBase Business/OngoingCompleteComplete12.29 Year-end: ~10-12 months out; ongoing
Chef Rec: Sauvignon Blanc (menu design and marketing)MarketingNot StartedNot Started
Chef Recommendation Card StandsOperationsINACTIVECompleteComplete3.4.25: Test is complete. Restaurant are not continuing the stands. See Bryan W for details.
Churn Model Refinement/ExpansionWine Club & LoyaltyNot StartedApprovedIn Progress/On Track2.25.26 Created model one-pager; scoping out use cases. TBD on where this will fall timing-wise.
CHWR 2024 NRO PipelineDevelopmentBase Business/OngoingIn Progress/On Track
Clean Glassware TrainingOps DevelopmentDesign (Build/Plan)In Progress/On TrackComplete3.22.24: On hold per Tom R
Clerestory Coffee TransitionOperations IntegrationIn Progress/On Track6.22: Traunch 1- 34 locations transition completed. Traunch 2 - 34 locations transition between June 22 - July 23. 3rd/Final traunch - 17 locations July 28- Aug 13. Unopened coffee being picked up and/or shipped back for credit.
Clerestory Coffee Vendor TransitionOperations IntegrationIn FlightIn Progress/On TrackIn Progress/On Track6.22.26: Traunch 1- 34 locations transition completed. Traunch 2 - 34 locations transition between June 22 - July 23. 3rd/Final traunch - 17 locations July 28- Aug 13. Unopened coffee being picked up and/or shipped back for credit.
Club Rooms and Club Style Events (e.g., Trivia)InnovationNot StartedNot StartedNot Started6.25.26 [SLT Strat Session]: Develop concept
Club Style Spaces & Unique Guest ExperiencesInnovationNot StartedNot StartedProposed5.17.26 [Tim's List]: ADD
Cocktail Menu RefreshWine ExperienceIn FlightIn Progress/On TrackIn Progress/On Track5.21.2024: Spring 24 completed with October 24 refresh in progress
COGS Savings of 3-5%Supply ChainIn FlightIn Progress/On Track2
Comida/Family Meal Reporting and SustainmentFinanceIn FlightIn Progress/On TrackIn Progress/On Track5.17.26 [Tim List]: In progress; move to sustainment
Communications Corner: Throughput ReportingOps DevelopmentINACTIVECompleteComplete11.14.23: Added to News Flash
Communications Strategy - InternalCommunicationsUploadProposed1
Community Ambassador/Concierge (In Restaurant POC)Strategy & PlanningCreate (Concept Development)In Progress/On TrackIn Progress/On Track6.25.26 Targeting update in 7/7 DF in order to align on # of hours/TM for test.
Community Cafe Operations/Offerings (transition, sustain)OperationsBase Business/OngoingCompleteComplete10.3.23: Transitioning from R&D FY23 Q4
Complexity Score Integration and SustainmentCulinary R&DNot StartedNot StartedIn Progress/On Track6.4.26: training planned
Compliance/Regulatory Training Evaluation/EvolutionLearning & DevelopmentIn FlightIn Progress/On TrackIn Progress/On TrackONGOING/REMOVE - 3.29.24: Ops focused Trng modules (ie. CC handling) - Timing TBD end of Q3/ early Q4
Condiments - Fill to Top for To GoCulinary OperationsIn FlightIn Progress/On TrackCompleteCommunication in 5/26 newsflash and updated SOPs
Consolidate the MenusStrategy & PlanningNot StartedNot Started
Consultant/Contractor Approval ProcessOffice of the CEOIn FlightIn Progress/On TrackIn Progress/On Track6.23.26 [Strat Mtg]: Jen and Dawn leading
Contract Management SoftwareLegalINACTIVEDeferredComplete5.24.24: Defer to 2025 (Matt R)
Cook Time AnalysisCulinary OperationsIn FlightIn Progress/On TrackIn Progress/On Track6.4.26 [Culinary Project Review]: adjusted/implemented in select locations (6); continuing to monitor and expand; some adjustments continue
Cooling Temperature SensorsINACTIVEPending
Coop Strategy (2026 Clean Up, 2027 Replace)Strategy & PlanningNot StartedApproved
Core Wine Label Redesign (DEFER? REMOVE?)MarketingINACTIVEDeferredDeferred6.12.24 (Mid Year): may be low priority or cut; is this needed? allow Linda to assess
Corporate Governance and ComplianceLegalINACTIVECompleteComplete12.11 - Ares required ESG work completed in June; per discussion with Tim we are not taking any additional steps on ESG at this time. All governance documents are up to date.
Corporate MembershipStrategy & PlanningNot StartedNot StartedNot Started6.25.26 [SLT Strat Session]: Develop
Credit Card #s By Phone or Online (CC Auth Form)ITDiscover (Blue Sky)Not StartedNot Started5.13.26 [IT Prioritization Forum]: this is part of the IT backlog for 2026, dependent on team capacity to handle. Should be revisited in H2 to understand capacity.
Credit Card Outage - Procedure UpdatesOps DevelopmentIn FlightCompleteComplete5.2.24: Prepping for May 14 NF
Crisis Management Process and DocumentationRisk ManagementINACTIVECompleteCompleteYear-end: complete
Crisis Mgmt and Recall Process with MocksSupply ChainINACTIVECompleteComplete7.18.23 (mid year): Process finalized and mocks completed
CRM Email Refinement - New Project Submission - Gina Marasco 2025-01-10 7:51 pmMarketingNot StartedNot Started
Croutons in Lobster BisqueCulinary R&DIn FlightIn Progress/On TrackNot Started6.23.26 [Tim]: Add per Tim; possibly replace as they don’t really eat well with it
Crunch Time CafeCulinary OperationsIn FlightIn Progress/On Track
Crunch Time PBCulinary OperationsIn FlightIn Progress/On Track
Crunchtime - Inventory Management System ReplacementCulinary OperationsBase Business/OngoingIn Progress/On TrackComplete10.14: CH completed - PB to be completed in January 6.12.24: In progress/behind (per Susan)
Crunchtime Field ReadinessOps DevelopmentBase Business/OngoingCompleteComplete5.9.2024: Continuing with rollout plan
Crunchtime Implementation & Financial Reporting (Finance/Acct)FinanceBase Business/OngoingCompleteComplete7.31.23: in progress at mid year; delivery Q3
Crunchtime TrainingLearning & DevelopmentBase Business/OngoingCompleteComplete12.8.23 YE Update: Test ready; preparing for updated training to support launch (FY24 Q1-3)
Culinary - Digital Transformation of TM TrainingLearning & DevelopmentIn FlightIn Progress/On TrackComplete4.15 Launched 4.7.2026 April 15 soft launch. NH Kitchen TM will use new materials 2.9.26: Per Angela/Chris, Culinary is scheduled for Q3 - July.
Culinary Kitchen Efficiencies Phase 1Culinary OperationsINACTIVECompleteComplete10.15.24: Added to Hive
Culinary Kitchen Efficiencies Phase 2Culinary OperationsTest (Pilot)In Progress/On Track
Culinary Kitchen Efficiencies Phase 3Culinary OperationsDesign (Build/Plan)In Progress/On Track
Culinary Labor Reduction StrategyCulinary OperationsIn FlightIn Progress/On TrackIn Progress/On Track6.4.26 [Culinary Project Review]: minimal initiatives active currently; pending truffles and next iteration of ideation
Culinary New Product Launch ProcessesCulinary OperationsINACTIVECompleteComplete4.4.24 (Kevin): complete
Culinary Ops Projects
Culinary Optimization/Streamlining (Labor, Quality, Menu)Culinary OperationsBase Business/OngoingOngoingOngoing4.4.24 (Kevin): on track and ongoing; cementing routine of continued optimization with menu change cycles; includes yield and shelf life focused projects
Culinary Planning & Support System: Formalized, TransparentStrategy & PlanningIn FlightIn Progress/On Track
Culinary Programming (Keep? DEFINE?)Culinary OperationsUploadProposed
Culinary R&D Projects
Culinary R&D/Innovation (MASTER)Culinary R&DNot Started5
Culinary Team - People Development & Bench StrategyCulinary OperationsBase Business/OngoingOngoingOngoing4.4.24: program launched and ongoing focus through 24
Culinary Team Development (EKM+ Role)Culinary OperationsIn FlightIn Progress/On Track
Culinary Training AdvancementCulinary OperationsBase Business/OngoingIn Progress/On TrackIn Progress/On Track6.24.24: scope includes video cadence, rollout training, hourly training SME, EKM role evolution
Culinary Video LIbraryCulinary OperationsBase Business/OngoingOngoingOngoing4.4.24 (Kevin): Initiate in 2024 with completion in 2025
Culinary/Kitchen Career PathingCulinary OperationsINACTIVENot Started
Culinary/Kitchen Recruitment StrategyTalent AcquisitionINACTIVECancelledCancelled5.22.2024: Remove/cancel per Claire
Culinary/Menu Simplification (Culinary Operations)Culinary OperationsUploadIn Progress/On Track7
Culinary/Menu Simplification (R&D)Culinary R&DNot Started4
Culture and Leadership Series (Enriching Lives)Office of the CEOBase Business/OngoingCompleteComplete5.29.25: Series ongoing; move to Complete
Curated Icons Product SeriesInnovationCreate (Concept Development)In Progress/On TrackIn Progress/On Track6.4.26: Shared volume reduction with Silver Oak. Next steps are to draft IP Agreement and kick off label design. Working with Nexterra team on potential solves for excess volume.
Cyber & Compliance [PARENT]ITIn FlightIn Progress/On Track4
Daily Special/Member Night MenuCulinary R&DIn FlightIn Progress/On TrackIn Progress/On Track6.29.26 [DF]: text expansion to all IL delayed to 7.7.26 in order to acquire increased product.
Data & Analytics [PARENT]ITIn FlightIn Progress/On Track3
Data Governance and managementITUploadProposedIn Progress/On Track4.6.26 per James: ongoing initiative; not a project.
Data Modeling Current State Assessment/RefinementMarketingProposedProposedIn Progress/On TrackInitial Model 1-pager created from MKT and from IT. Further use case mapping and system design needed to understand what other variables should be considered.
Data PrivacyITNot StartedBehind (delayed)Deferred4.6.26 James: Needs definition. Deferred to 2027+.
Decanter Next Generation DesignsRetailIn FlightIn Progress/On TrackIn Progress/On Track4.6.26 (DF): We will not pursue a holiday test based on the presented designs. Continue pursuing a premium, fully reimagined design rather than a stop‑gap solution.
Delivery and 3PD Design RecommendationDevelopmentApprovedApprovedIn Progress/On Track6/25: Waiting on Cary, NC (Fall 2026) to open to evaluate success and future adoption. 1.4.26: Need benchmarks: Portillos, BJ’s, etc (per Tim)
Delivery Catering MenuCulinary R&DINACTIVENot Started
Delivery Performance ImprovementSupply ChainBase Business/OngoingCompleteComplete12.29 - Consistently running >90% clean invoice and >82% on time 7.18.23 (mid year): ongoing; in progress and exceeding targets - move to day-to-day
DeLoach Collaboration/Sonoma PresenceBIG IDEAInactive
Development ProjectsDevelopmentApprovedApproved
Digital Experience (web, app)MarketingUploadProposedPending[Mktg portfolio status 6.18] Some iterative improvements made, but this work will overall fit under Loyalty for 2027 journey mapping & execution. Might find some low hanging fruit that can be actioned on in 2026 already.
Digital Marketing OptimizationMarketingDiscover (Blue Sky)In Progress/On Track4.23.26 new resource started Monday. There are subprojects around website and other tagging updates, SEO optimizations, etc. Determine which subprojects to add in here.
Digital Stack RefreshITUploadProposed
Digital TM Cards (silver, bronze)ITINACTIVEDeferredCancelledPer IT prioritization meeting on 4.9.26, this is a duplicate of the "TM Cards" project under M&GS.
Direct Mail Campaign StrategyWine Club & LoyaltyINACTIVECompleteComplete5.21.2024: Test multiple offers with DM for 1 location to drive traffic
Direct Mail Test Campaign-Morton GroveTBDTest (Pilot)CompleteComplete4.22.24: Added to Hive for tracking, not as much redemption as expected
Direct to Restaurant Vendor ShippingRetailUploadProposedProposedNW 1.30.26: was this budget approved? Need to validate w/TK + Sarah that they're on same page - TK ran through at very high level w/Tim. Notes from Sarah from 25 YE: Reduced Lead Times, Avoid Double Freight charge, Extended selling time with Net Terms before invoice is due Budget: (New) Planning Assistant: $55K-$60K Sarah: ROI calculation (resource options)
Document Destruction (Iron Mountain) RFPSupply ChainNot StartedNot StartedNot Started6.29.26: Jeremy/Zach will explore any potential opportunities
Doral Valet Assessment and RecommendationDevelopmentIn FlightIn Progress/On TrackNot Started6.23.26 [Strat Mtg]: Request to review reporting
Double Point MondaysFinanceIn FlightIn Progress/On Track
Downers Grove Chef Req TestCulinary OperationsTest (Pilot)Complete
Driving Development Program UpdatesHR CoreNot StartedComplete
DTC Wine StrategyInnovationIn FlightIn Progress/On TrackOn-hold4.14.26 DF: Follow up with VinoShipper on NY/CA legal posture and clarify and pressure-test risk allocation. Revisit DTC launch decision & timeline after Shopify plan is confirmed.
E Gift CardStrategy & PlanningINACTIVECompleteComplete10.31.23 Launch
Ecolab Rebates DiscoverySupply ChainNot StartedNot StartedNot Started5.17.26 [Tim's List]: Add
EGM Development Program: Stretch Assignments CurriculumLearning & DevelopmentNot StartedIn Progress/On Track6.8 Leverage EGMs to facilitate Elevate and other assignments that they can support along with operating restaurant. 4.7.26 Leveraging EGMs to deliver the Elevate developing skill level. Removed Sr EKM from this project and will add to project list at later date. 2.9.26 Angela: Underway, Sr. EKM announcement at Leadership Conference 2027
EGMs Mentorship ProgramLearning & DevelopmentNot StartedNot StartedNot Started4.7.2026 Updated to be EGMs only. EKMs will be added at a later date
Elevage Wine ElevationWine ExperienceBase Business/OngoingOngoingOngoing12.23: YE; complete and ongoing - move to archive
Elevated Patio Design and ExperienceDevelopmentNot StartedIn Progress/On Track6.26.26 [Jason]: implementation expected in FY26 H2; need to identify location and timeline
Employment Branding (Internal & External) - COMPLETE?Talent AcquisitionIn FlightIn Progress/On TrackComplete1.8.26 Closing out this "phase one." There is a new project for additional work in 2026 - "EVP Branding Enhancements."
Employment Branding/Career WebsiteTalent AcquisitionINACTIVECompleteComplete7.21.23: Mid Year; complete
EMV PINs for Supervisors and MTMXOps DevelopmentLaunch (Activate)CompleteComplete5.29.24: Added to May 28 NF
EMV ReturnsOps DevelopmentIn FlightCompleteComplete5.20.24: Project Closed (L4 - Low for OD&S); May 28 NF
End user computing strategyITUploadProposed
Engagement Platform Implementation (Perceptix)HR Total RewardsNot StartedIn Progress/On TrackIn Progress/On Track6.8 Creating engagement survey for June/July. 5.11 Implementation in progress 4.7.26 Vendor selected Perceptix and starting implementation week of 4/13
Enhance SecurityITUploadProposed
Enhanced Financial Weekly Reporting PackageOperationsBase Business/OngoingComplete
Enhanced Welcome Journey (ENTERPRISE)Wine Club & LoyaltyNot StartedIn Progress/On TrackStrategy sessions in progress. Tim shared video example.
Enhanced Wine EducationOps DevelopmentLaunch (Activate)In Progress/On Track
Enterprise7
Enterprise Risk Management (ERM) Platform/SoftwareRisk ManagementINACTIVEPendingIn Progress/On Track6/25: Decision made and onboarding Diligent and the team is building the system. 2-months to build and then begin using. 4.16.26 [Project Update Meeting] - Working with final two vendors on proposal and cost. Planning to have decision made mid-May. 3.26.26 [IT SC]: approved - based on estimated $30K cost + recurring requests for an ERM platform from the audit committee ahead of becoming public.
Enterprise, People, Fin & Acctg [PARENT]ITIn FlightIn Progress/On Track2
Equifax (I-9 / E-Verify)HR Total RewardsINACTIVECompleteComplete7.21.23 (mid year): live on 5.22.23
Equipment Innovation/DiscoverCulinary OperationsDesign (Build/Plan)In Progress/On Track7
Equipment StrategyCulinary OperationsSustain/Grow (Expand/Optimize)CompleteIn Progress/On Track4.4.24: shift ownership to Culinary Ops; R&D supports; in flight
Equity Compensation - Education/SupportHR Total RewardsUploadProposedProposed4.7.26 Still finding resource
Event/FOCH Strategic Collaborations Model/PlanMarketingDesign (Build/Plan)In Progress/On Track2In Progress/On Track2026: Transition to Samie; evolve approach and build multi-year plan
EVP Branding EnhancementsTalent AcquisitionIn Progress/On Track5.14 RSC Focused video process started for Q3 completion with Ops Management focused video and Career Menu update to be completed early Q4 4.7.26 Marketing dependency is for a video 2.6.26 (Claire): Q2/Q3—marketing dependency
Executive Health Benefits Program EnhancementsHR Total RewardsNot StartedIn Progress/On Track
Expense Management > OracleITUploadProposedDeferredPer IT prioritization meeting on 3.26.26, this is deferred to 2027+ as expense management is working okay right now.
Experiential Delivery OrdersStrategy & PlanningNot StartedNot StartedNot Started[IT Prioritization Meeting]: business case required in order to understand cost vs benefit.
Expired Certificate Strategy ($15, $25)Wine Club & LoyaltyDesign (Build/Plan)In Progress/On TrackIn Progress/On Track[Mktg portfolio status 6.18] Need to work through tactical details now that price change and red/white discontinuation complete. Walk through app vs. restaurant view experience to ensure consistency.Draft clear field guidance on grace-period handling and recovery limits.
Facilities Projects
Facility Site Visits (1-2 visit/year cadence)FacilitiesINACTIVECompleteComplete12.29 - completed 98 site visits 7.18.23: On track by YE at Mid Year
Field Activation: Menu/LTO Rollout Cadence & ProcessCulinary OperationsNot StartedNot Started
Field Activation: Culinary Testing Practices (DG, new product/equipment)Culinary OperationsNot StartedNot Started
Finance Projects
Financial Model Build OutFinanceNot StartedApprovedIn Progress/On Track5.14 Had initial brainstorming session. Targeting end of July to complete new model before 2027 budget process begins.
Financial Reporting: One Source of Truth (ENTERPRISE)FinanceApprovedApproved5
Financial Reporting: DashboardingFinanceNot StartedApprovedIn Progress/On Track6.11.26 [Finance Portfolio]: Dashboarding contingent on data foundation + data governance. Risk around YE capacity once ready to go for dashboard automation; also seeing other priorities coming up. Will need to confirm true priorities for YE completion.
Financial Reporting: DATA FOUNDATIONFinanceNot StartedApprovedIn Progress/On Track6.11.26 [Finance Portfolio]: All required data for critical reporting is available w/exception of more financial metrics (e.g. profitability). Financial metrics targeted for Q3. In Q4, will look at smaller data sources (xcart, open table) to bring in.
Financial Reporting: Data GovernanceFinanceIn Progress/On Track6.11.26 [Finance Portfolio]: Gov work complete for Simphony POS data. Jai's team wrapping up work on WC Salesforce data -- target by early Q3. Labor and pay data also by Q3. On target to finish objectives by YE.
Financial Reporting: Report RationalizationFinanceIn Progress/On Track3.16.26 Deprioritized a bit while focusing on data cleanliness & transaction work. Ethan & Justin to define key milestones for 2026. Focus on rationalization for current project list as scope of this project work. As BAU, will rationalize reports as part of new report creation going forward, as well.
Financial Reporting: Self-Service ModuleFinanceNot StartedApprovedNot Started6.11.26 [Finance Portfolio]: This sounds like product more than data/report/dashboard. Need to further clarify requirements and desired user groups.
Financial Support on Major Projects (e.g., Crunchtime, Simphony, WOG, Delivery)FinanceBase Business/OngoingIn Progress/On TrackIn Progress/On Track6.26.2024: In-process
Financial/Forecasting System (Discovery)FinanceNot StartedApprovedNot Started3.16.26 Per discussion with Dawn, even the exploration can be deferred to 2027 for now. Too many other priorities.
Financial/Operations Reporting (One Source of Truth)OperationsUploadApproved
Fire Protection Provider - Remove/ReplaceFacilitiesINACTIVECompleteComplete12.23: Complete at YE (replaced national w/5 regional companies)
Fire Suppression: New/System TestFacilitiesIn FlightPendingIn Progress/On Track6.29.26 [Jeremy]: Lauren and Bob are working to implement into future designs where possible
First Aid Kit supplies & Defibrillator management Vendor changeSupply ChainOn-hold6.29.26: Cardio Partners has proven to be challenging; cost is high; if we want to pursue, probably need to take a different route
First Time Guest ProgramOperationsBIG IDEANot Started2In Progress/On Track6.3.26 (high priority traffic activations): Team preparing options for next steps (end program; broaden pilot w/tweaks; roll out company-wide) to bring to DF on 6/29 or 7/7.
FOH Cross-Training InitiativeLearning & DevelopmentINACTIVECompleteComplete1.9.26 - complete per Angela
FOH Labor Model (Busser Model Decision/Activation)OperationsDesign (Build/Plan)Approved2In Progress/On Track1.16.26: Brought The FOH Labor model to DF. We got direction from Tim to continue the path forward to test the Host Service Assistant model in CH in 4 locations. We will continue to open CH Locations with the Busser Runner Porter LBW model. We will look to bring this back for a decision in September of 2026.
Fulfillment Projects
G&A Dept Level Analysis & ReportingFinanceINACTIVENot StartedNot Started5.17.26 [Tim's List]: ADD; Dawn will need clarity
Gift Card Outlets (Walgreens, etc)MarketingNot StartedNot StartedNot Started6.25.26 [SLT Strat Session]: Activate
Gift Card Promo (retail vs bonus $$)MarketingNot StartedNot StartedNot Started6.25.26 [SLT Strat Session]: Activate
Gift Set OLO PilotRetailNot StartedNot StartedCancelled1.9.26: Cancelled per Sarah B.
GM/AD Role Alignment (Culinary DOK, Ownership, Leadership)Learning & DevelopmentIn Progress/On TrackIn Progress/On TrackIn Progress/On Track5.11 Delete this project. It is merged with AD/ACM Role Alignment (Culinary DOK, Ownership, Leadership) Development Program 4.7.26 Need to discuss scope of work and clarify learning needs with Jason and Chris 3.9.26: Discuss with Jason - better understand scope of work and owner(s) {People Portfolio overview; per Chris and Angela] 2.9.26 per Angela: On AD/ACOM Meeting Agenda - first week of Feb 2026
GM/EKM Conference 2024Learning & DevelopmentINACTIVECompleteComplete3.6.24: Delivered March, 2024
GM/EKM Development ProgramLearning & DevelopmentINACTIVENot StartedNot Started5.22.2024: Potential differ to 2025.
Go To Market Planning Approach/Master Calendar (PARENT)MarketingIn FlightIn Progress/On Track4In Progress/On Track4.23.26 (Joe): 80% complete. Still refining and optimizing.
Grand Cru ReimaginedWine Club & LoyaltyDesign (Build/Plan)Not StartedIn Progress/On Track[Mktg portfolio status 6.18] Joe & Kelly have started working on strategy for reset. Want to work in improvements going forward. Target is a roll-out for 2027.
Gratuity Solutions/Daily Pay (Support)OperationsINACTIVECompleteCompleteRolled out at all restaurants
Guest Experience Platform (Reputation Studio Replacement)OperationsBase Business/OngoingCompleteComplete4.29.25: Will go live companywide later in May, Rep Studios ends May 26.
Guest Wi-FiMarketingLaunch (Activate)In Progress/On TrackIn Progress/On TrackNext group goes live on July 2.
Half Bottle Concept (2027)InnovationDiscover (Blue Sky)In Progress/On TrackIn Progress/On Track6.8.26: Bringing wine alt packaging discussion to next week's DF, including prioritization of 375s.
HCM/HRIS TechnologyHR Total RewardsINACTIVEInactivePending2026: Determine timing/year in IT roadmap planning
Health & Safety Strategy (w/Ares)Risk ManagementINACTIVECompleteComplete6.7.2024: project is complete per Natalya Harvey
Hi-Po Assessment CenterLearning & DevelopmentCreate (Concept Development)Not StartedNot Started2.9.26 per Angela: We have proposal for Assessment Center - dependency is the Elevate implementation
Hi-Po Development CurriculumLearning & DevelopmentNot Started4.7.26 Hi-Po A-level class, this is separate from Elevate curriculum
High End Spirits/LiquorsOperations IntegrationNot StartedNot StartedNot Started6.17.26: Martin working up options in each major category based on pricing tiers
Hillstone BenchmarkingStrategy & PlanningIn FlightIn Progress/On Track
Hiring Manager TrainingTalent AcquisitionIn FlightIn Progress/On TrackComplete5.17.2024: P8 for all 4-5 modules on Schoox. Will add as completed leading up to then.
Holiday Menu Elevation (Drive PPA/RevenueCulinary R&DIn FlightIn Progress/On TrackIn Progress/On Track6.4.26 [Culinary Project Review]: need clarity/vision on FY26 Q4 holidays
Holiday/Party in a BoxInnovationNot StartedNot StartedNot Started6.25.26 [SLT Strat Session]: Develop
Host and TRA Activation TrainingLearning & DevelopmentNot StartedNot StartedComplete6.17.2024: Added by Angela Brantley. Timing: 2024 Q2 and Q3 and just completed the All Team Meeting portion
Host Service Assistant + PorterOps DevelopmentTest (Pilot)In Progress/On Track
Host Stand EfficienciesOperations5Complete2026 scope: Optimize the host stand through Open Table management and any other data analysis and actioning.
Host-Lead Host Position & Planner Responsibilities (SUB)Ops DevelopmentSustain/Grow (Expand/Optimize)CompleteComplete10.17.24: Separated into sub projects.
Host-OpenTable Chit (SUB)ITSustain/Grow (Expand/Optimize)CompleteComplete10.17.24: Separated host projects into sub projects. Test complete, adding to New Lenox soon (timing TBD).
Host-OpenTable GuestShareOperationsBase Business/OngoingCompleteComplete4.21.25: GuestShare is live companywide (go live April 21).
Host-Re-Positioning Team Members at the Host Stand (SUB)Ops DevelopmentSustain/Grow (Expand/Optimize)Complete
Host-Salesforce Integration (SUB)ITDiscover (Blue Sky)On Hold (work paused)On-hold[6.15.26 IT Portfolio Meeting]: Given the incomplete email and phone number data in Salesforce, it likely does not make sense to create this integration at this time. Recommendation is to first solve the data problem.
Host-Sidework (SUB)Ops DevelopmentSustain/Grow (Expand/Optimize)CompleteComplete10.17.24: Separated into sub projects.
Host-Tag CleanupMarketingBase Business/OngoingComplete
HotSchedules Team Member Unpaid Time Off Approval ProcessOps DevelopmentBase Business/OngoingIn Progress/On TrackComplete10.3.24: With the necessary permissions, Team Members have the ability to edit their availability and then submit their changes for manager approval.
HotSchedules Upgrade (Simphony)ITINACTIVECompleteComplete6.17.24: Complete (per Susan)
Hourly Performance & Merit ProgramHR CoreIn Progress/On TrackIn Progress/On TrackIn Progress/On Track6.8 Measure results monthly after July 9 increases go into effect. Review how impacts midyear increases that are typically requested. Next steps are TBD. 5.11 Merit training this week. Reduced to 3 Pilot locations per Jason. Increases will be in effect July 9. 4.7.26 April 8 is pilot kickoff training the 5 locations 2.4.26: Materials complete - Jason to select pilot locations for 202
Hourly Retention InitiativeHR CoreNot StartedIn Progress/On TrackIn Progress/On Track6.8 Met with Sr Directors to look at Dashboard and next steps to move to field. Collaborating on June/July for engagement survey with new vendor Perceptix. 5.11 Dashboards and Engagement review and rollout Dashboard to Ops. Reviewing Pulse plans, and a new set of bottom 12 restaurants for focus
Hourly Team Member Check-InsOps DevelopmentINACTIVECompleteComplete11.1.23: adding per Tom R; connected to MTMX role
Hourly TM Wage Management: Centralized ProcessHR Total RewardsIn Progress/On TrackIn Progress/On TrackPending6.8 Reviewing in IT Steering Committee. Updated data and explanation on manual process for the IT discussion. This project would make Paylocity as the system of record. Complete the Business Case Template. Need to review with Chris on the details of this. 4.27.26 [IT Prioritization Meeting]: Per James, this has been resolved via other development work and no longer needs IT support. James confirmed as much with Chris. HR team should confirm whether there is any other work needed as part of this project or if it can be closed. 4.7.26 Dependent on Paylocity/Symphony integration. There may be a possible Paylocity API solution- looking into this. Tim notes 1.7.26: Structured Pay Increases for hourlies - Tenure based. Analysis first.
HR Analytics - Retention Metrics (Technology)Not StartedBehind (delayed)CancelledCan be closed per Katie B.
HR ProjectsNot Started
HR Total Rewards ProjectsNot Started
IL Meal Breaks - Wage & HourHR CoreDesign (Build/Plan)On Hold (work paused)Pending6.8 Working with James N and Jai on prioritization, or if there is a BI solution 5.20 [IT Prioritization Meeting]: Need to quantify risk vs cost/time to implement in a business case. Per James, Simphony does not seem to have the functionality required, which would mean investment in a separate labor management solution. 5.13 Need support to prioritize 4.11.26 HR to follow up with James for options 4.10.26: Meeting with James N on 4/24 for IT support 2.4.26: Contingent on IT Support - desired but need to confirm5.13
IL Pay Transparency - Wage & HourHR CoreDesign (Build/Plan)In Progress/On TrackComplete2.4.26: Law was effective Jan 1 so this is live
In House Service Tech TestFacilitiesIn FlightPendingIn Progress/On Track6.29.26 [Jeremy]: Malcolm in role for ~30 days; directionally positive - potential savings for R&M - determine timing (if/when to move forward further to capitalize on initiative)
In Restaurant Conversion Project: Phase 3 (ENTERPRISE)OperationsIn FlightIn Progress/On Track4In Progress/On Track9.9.25: Pilot system in FY25 Q4 with launch in FY26 Q12.2.26 (Bryan): Pilot documentation underway. Shooting for a mid march pilot and a June rollout brand wide.
Income Tax Transition to PwCAccountingINACTIVECompleteComplete7.31.23: as reported at mid year
Infrastructure & Ops [PARENT]ITIn FlightIn Progress/On Track4
Initiative Support TBD (aligned to 2026 priorities)Learning & DevelopmentUploadApproved
Insurance Certificates PlatformRisk ManagementIn FlightProposedPending6/25: Broker's system not ideal, but will do an additional demo just on certificates. 4.16.26 - Lara reviewing broker's system that will cost nothing and may work, but need to confirm. Do not need to wait if no-cost system is determined to be sufficient. Lara to continue the process of analyzing the system. 3.26.26 Per IT SteerCo discussion with Matt/Lara/Tim/Dawn/Dave, this is deferred to 2027+.
Insurance Renewal (includes analysis of self-insurance program)Risk ManagementINACTIVECompleteComplete2023 year-end: complete
Integration stabilization / optimizationITUploadProposed
Internal Career Site Education (Internal Mobility, TM Referral)Talent AcquisitionINACTIVECompleteComplete5.22.2024: Complete per Claire
Internal Controls (Phase 3)AccountingINACTIVECompleteComplete12.23: Complete at YE
Internal Price Audits & Pre AuditsSupply ChainNot StartedNot StartedProposed6.29.26: Proposed/Not Started - pending bandwidth and some Sysco issues; same status (slightly moved forward)
IT (Technology) ProjectsNot Started
IT 3 Year Strategy (ENTERPRISE)ITNot Started
IT General Controls & PCI Level 4.0 ReadinessITIn FlightIn Progress/On TrackCancelled4.6.26 James: PCI Level 1 complete, ITGC Program in progress. Not needed.
IT Ops Partnerships for scaleITUploadProposedCancelled5.13.26 [IT Prioritization Forum]: this can be deleted.
ITGC RemediationITUploadProposedIn Progress/On Track4.6.26 per James: this is in progress.
IVRM&GSIn FlightIn Progress/On TrackComplete1.14.26 Complete per Anthony I.
IWCP Smartsheet ToolOperations IntegrationDesign (Build/Plan)Behind (delayed)3Behind4.6.26: Rep at Migso had to take LOA. They are looking for a new rep to dedicate to our work. Looking for update week of 4/13. Test will have to push to late May early June 3.24.26: Kick off with Migos to redevelop tool based on new business rules. There will be some significant work to change performance coaching to "1 in x stage gates" vs "time in stage" methodology 3.17.26: New business rules agreed on internally at RSC 3.4.26: agreements established; final software development moving forward
IWCP Tool PilotOperations IntegrationDesign (Build/Plan)In Progress/On Track
IWCP Tool RolloutOperations IntegrationDesign (Build/Plan)In Progress/On Track
Jan 2026 New Beverages: Performance AnalysisOperations IntegrationNot StartedNot Started
Jobvite ReportingTalent AcquisitionSustain/Grow (Expand/Optimize)In Progress/On TrackIn Progress/On Track5.17.2024: Jobvite troubleshooting source reporting; Will evaluate PI metrics in Q3/Q4
KEC RFP AwardSupply ChainINACTIVECompleteComplete10.15.24 [YE}: Completed (awarded Ed Don)
Kitchen 2.0 (Layout Optimization/Design)Culinary OperationsSustain/Grow (Expand/Optimize)CompleteComplete4.4.24: connected to larger RL Margin work; Profitality prototype design recommendation ~5.23.24; Trimark ~5.16 11.19.25- Opened Greensburo with Kitchen 2.0. Need to start looking at ROI with labor savings and retrofitting legacy restaurants.
Kitchen Carryout Station Review/ RedesignCulinary OperationsINACTIVENot StartedComplete3.6.26 [Culinary Project Review]: Complete per Kevin
Kitchen Design 2.0/Equipment StrategyCulinary OperationsIn FlightIn Progress/On TrackComplete6.4.26 [Culinary Project Review]: implementing in all going forward; Pleasant Prairie initiated
Kitchen Equipment TestCulinary OperationsBase Business/OngoingCompleteComplete3.28.25: Equipment damaged in freight; pending parts
Kitchen Training ElevationLearning & DevelopmentNot StartedNot StartedNot StartedREMOVE - PART OF TRANSFORMATION; FOLLOWS FOH 9.27.24: Team Member Insight items combined for project
Kleenex Towels for Tork DispenserOperationsBase Business/OngoingCompleteComplete1.20.25: Rollout in Jan 21 News Flash.
Knife Sharpening Program RevampCulinary OperationsBase Business/OngoingComplete
Knife Sharpening Test (SAFETY)Ops DevelopmentINACTIVECompleteComplete1.8.24: Rollout scheduled for 2.27.24.
L&D ProjectsNot Started
Labor Model Updates (GPLH)FinanceIn FlightIn Progress/On TrackComplete7.8.2024: Test was moved from 7.9 to 7.16 6.26.2024: In-process
Labor Study/Time in MotionCulinary OperationsIn FlightIn Progress/On TrackComplete3.15.26: Complete
LANDED: AI Applicant EngagementTalent AcquisitionBase Business/OngoingCompleteCompleteLast group, group 4 went live on Sept 29, 2025
LAUNCH: Celebration Dessert Reimagined (COGs)Culinary OperationsBase Business/OngoingCompleteComplete4.3.26: Dessert rolled out 4.2. New Celebration Plate-Sample for approval week of 4.2 then 6-8 week lead time before available for restaurants-possibly June. 3.6.26: Target rollout completion by end of April
LAUNCH: Reusable Wine BagsSupply ChainIn FlightIn Progress/On TrackIn Progress/On Track6.29.26: preparing for release July 26
Leadership Development/Competencies (ELEVATE)Learning & DevelopmentIn Progress/On Track6.8 End of July Rolled out 13 foundational courses. Mid-July Conduct 180 Leadership Assessment (Perceptix) Aug-Oct. EGMs will lead 3 developing leaders skill workshops on top 3 gaps identified by operations feedback4.7.26 Rolled out 6 foundational skills, with 7 more in process 1.14.26: Elevate Leadership Framework Launch to the Field (see comms attached) 7.19.24: TiER1 selected and finalizing contract; kick off in Aug
Learning Management System ImplementationLearning & DevelopmentLaunch (Activate)CompleteComplete9.5.23: full launch
Lease Accounting Tool ExplorationAccountingUploadApprovedIn Progress/On Track[Acctg Portfolio Status 6.12.26]: Oracle tool evaluation in progress (owner: Peter). If Oracle tool doesn't meet biz requirements, can look at lease admin tool that Development team is looking at. Goal by YE will be to arrive on tool approval; implementation details + staffing depend on tool decision. Assumption that IT will provide validation support in Q4.
Lease Admin ToolDevelopmentComplete6/29: [Per Jennifer Lesyna] We have officially executed a contract with Lease Command, and the Development Department will be funding the implementation and ongoing costs associated with the system. Tyler has been leading the implementation process and will serve as the primary administrator moving forward, managing system updates, enhancements, and ongoing maintenance. 6/25: System live and using. 4.16.26 [Project Update Meeting] - IT and Legal have signed off and approved. Legal will pay for the system (Rob to find the name). Jen to provide cost and timing specifics. 3/23 [Convo with Rob] - We should keep this on the list. Rob will provide an update from Jen Lesyna who’s leading an upgrade on this system. Dawn: "I'm hearing through the grapevine that Development is looking for a lease admin tool. If so, could we add it to the department list? It would have cross functional implications for IT, as well as we'd want to evaluate it in conjunction with a project on the accounting list, the lease accounting tool."
Leftover Food ContainerOperationsLaunch (Activate)CompleteComplete10.9.24: Complete per Tom Roos
Legal ProjectsNot Started
LEGAL/IPO: First proxy statement, report on Form 10-K, annual stockholder meeting, quarterly 10-Q filingsLegalUploadApprovedOn-holdCarryover as we work to go public - Suspended
Life Balance Innovation (phase 2)Culinary R&DUploadCancelledCancelled6.4.26 [Culinary Project Review]: no further action
Life Balance/Gluten-free Menu RevitalizationCulinary R&DCreate (Concept Development)In Progress/On TrackIn Progress/On Track6.1.24: Shift Life Balance to Spring 25
Liquor Orders One Stop Shop (REMOVE?)Supply ChainINACTIVEDeferredComplete1.8.26: Complete & can be closed out, per Jeremy L.
Local Store Marketing PlaybookMarketingIn FlightIn Progress/On Track2In Progress/On Track2026: Reset with Samie's leadership
Loss Prevention ProgramRisk ManagementBase Business/OngoingIn Progress/On TrackCancelled1.15.26 Cancelled per Lara/Matt.
Lower Priced Non-Alcoholic WinesInnovationIn FlightIn Progress/On Track
Loyalty ImplementationITUploadProposed
Loyalty Platform/WINGS Replacement (SUB)ITDiscover (Blue Sky)In Progress/On TrackIn Progress/On Track9.23.24: RFI underway; selection by YE
Loyalty Program 2.0 (ENTERPRISE/PARENT)Strategy & PlanningCreate (Concept Development)In Progress/On Track3In Progress/On Track2.12.26: Internal work session (including Tim) to narrow program design/structure; see notes
LRT & WC Facilitator Roles > MTMXHR CoreDesign (Build/Plan)CompleteComplete1/5/26 notes from Tim: LRT & WC Facilitator into MTMX 2.9.26 after review with Tim/Jason: need to confirm if LRT Trainer project is completed. Add MTMX role review under core HR (remove from here).
LSM MiddletonMarketingNot StartedPendingPending5.21.2024: Recommendation shared with Ops; pending approval. Execution starts May/June
LSM Playbook/Targeted Marketing Planning and Systematic ApproachMarketingNot StartedNot StartedNot Started6.25.26 [SLT Strat Session]: Deeper, more methodical, and more prescriptive planning with playbook documentation to support Bottom Performers
LTIP Program EnhancementsHR Total RewardsNot StartedIn Progress/On TrackIn Progress/On Track6.8 Evaluating onboarding call for new participants. 5.11.2026 Enhancements (6th year added for fully vested) completed. Contingent on transactions, monitoring
Lunch Menu Enhancements (value)Strategy & PlanningINACTIVECompleteCompleteIncorporated into Seasonal Value; go live 7.10
Lunch Menu ExplorationCulinary OperationsINACTIVECompleteComplete3.18.26: Assessment/operational feasibility complete; recommendation to design and test; see TEST Lunch Menu project
Lunch Tasting FlightWine Club & LoyaltyINACTIVEComplete
Lux Bottle Upgrade in WINGSOps DevelopmentCancelledCancelledCancelled9.27.24 [TM Insights]: see notes below; financial analysis to inform decision and potential future testing
Lux Sparkling ReplacementWine ExperienceINACTIVECompleteComplete6.13.23: on track for in restaurant launch by Dec 112.22: Year-end - completed
LYFE Kitchen Brand & Marketing StrategyMarketingNot StartedNot StartedIn Progress/On TrackWorking through foundational Crawl elements to drive initial foot traffic
LYFE Kitchen IntegrationStrategy & PlanningIn Flight
LYFE P&L and ForecastingFinanceNot StartedNot StartedProposed6.7.26: proposed per Dawn
LYFE SLT Standards & ExpectationsOffice of the CEOIn FlightIn Progress/On Track
M&A ExplorationStrategy & PlanningBIG IDEAInactive
M&GS automation / self serviceITUploadProposed
M&GS Capacity/Response Time PlanM&GSIn FlightIn Progress/On TrackIn Progress/On Track5.20.2024: Craig in Finance compiled all data. We are bringing to decision forum next week for staffing approval. Currently in process of hiring 2 part-time TMs, offers have been sent to them.
M&GS Metrics and Dashboard ReportingM&GSIn FlightIn Progress/On TrackComplete1.14.26 Complete per Anthony I.
M&GS Modernization/Technology RoadmapM&GSINACTIVEPendingPending6.24.24: Pending some further discovery; likely add to 2025 IT Roadmap
M&GS Org Assessment and EvolutionM&GSIn FlightIn Progress/On TrackIn Progress/On Track6.26.26: Org and talent assessment and enhancement planning (with Kara Packwood now in role)
M&GS Performance Management/MetricsM&GSNot StartedIn Progress/On Track6.4 (Anthony): email dashboard is live but not yet in use. Supervisors have access. Can consider this complete once live with team by end of June. If we move away from Qualtrics in the future, can create new project. 5.21 (Anthony): Call dashboard went live this week in PBI. Email dashboard: draft built in Qualtrics this week; will look to get feedback & request tweaks over next few weeks. In next few weeks should transition. 4.23.26 (Anthony): Call dashboard is built - waiting to be published into PBI. Validating numbers. 95% done. Email metrics: Qualtrics still working on first draft, have not seen yet. TBD on timing.
M&GS Staffing for VolumeM&GSIn FlightIn Progress/On Track
M&GS Team Member SchedulingITUploadProposed
Magnum Strategy - 2026 Elevated Campaign/ProgramInnovationOn-hold2.27.26: On hold, next year
Manager Schedule in HotSchedules (SUB)OperationsTest (Pilot)CompleteComplete3.23.26 (Bryan)- Finance has developed a new tool for the restaurants to utilize to schedule supervisors by volume where managers do not have to enter their schedules into hot schedules. Feedback from the field in this test was it was painstaking and a very manual process to enter manager schedules in bulk into hot schedules. It was also difficult to manage monthly schedules in Hot Schedules when the platform only gives you a week over week view. Schedules still have to be written in excel and then re-entered into hot schedules causing double work.
Manager WC Coaching TrainingLearning & DevelopmentCreate (Concept Development)Not StartedIn Progress/On Track6.8 Gathered feedback from ops survey, not identified as a gap. Discussion on adding this as part of other Elevate Skills. 5.11 This is an Elevate Developing Skill Level
Marketing Ecosystem (ENTERPRISE)MarketingApprovedApproved
Marketing Ops & MeasurementMarketingNot StartedNot StartedComplete4.23.26 (Joe): meeting established and muscle established. marking complete, acknowledging refinement to continue.
Marketing ProjectsNot Started
MartecITDesign (Build/Plan)In Progress/On TrackIn Progress/On Track2.23.25: Project Kickoff on 3.4.25 with Design Q1/Q2, Phase 1 Q3/Q4, Phase 2 2026
Medallion Alternatives - R&DStrategy & PlanningNot StartedNot Started
Medical/Rx RFP and Self-funding AnalysisHR Total RewardsIn FlightIn Progress/On TrackComplete6.19.24 (Mid Year): implementation in progress1.13.26: Per Katie B, this was completed as of the plan year starting 10/1/24.
Member & Guest Services ProjectsNot Started
Member behavioral performance (PARENT)MarketingDiscover (Blue Sky)Not Started3In Progress/On TrackFocused on driving Discover CH, Barrel Reserve while working on Wine Segmentation on the back-end for targeted activitation later this year. Scope: drive member behavior based on persona/group-specific analysis
Member Login Obstacle AnalysisM&GSDiscover (Blue Sky)In Progress/On TrackIn Progress/On Track6.4 (Anthony): Team is manually tracking issues. Submitting tickets if it's consistent feedback. IT also built out textIQ to parse out issues from emails. Solving for two things: Member Login IssuesWine Club Email Volume: 80+% of volume is wine club tickets 5.21 (Anthony): Still working on process to enable visibility on what IT is working through around priorities. For the one "big" issue -- app log-out -- they're in progress & hoping to roll out the fix on Monday. 4.23.26 (Anthony + Joe): Anthony to start log w/ prioritized issues for IT to tackle.
Member Pricing TestStrategy & PlanningIn FlightIn Progress/On TrackIn Progress/On Track6.10.26 [GM]: testing as part of Member Nights; pending results explore broader strategic approach (lunch, etc)
Member Signature Shut Down (complete 7.11.24)ITINACTIVECompleteComplete7.11.24: Shut down complete
Member Social (BPU Event) EvolutionWine Club & LoyaltyCreate (Concept Development)Not StartedIn Progress/On Track[Mktg portfolio status 6.18] we have next event earmarked for August & will need another event in Q4. Will need to plan out 2027 by YE, as well, incorporating this tool.
Menu Cycle 2026 (MASTER)Culinary R&DNot Started7
Menu Cycle/Cadence: Annual, HH, Brunch PlanCulinary R&DBase Business/OngoingCompleteComplete9.11.24: added
Menu Data/Product Hierarchy - One Source of TruthStrategy & PlanningINACTIVEOn Hold (work paused)On-hold3.18.26: HOLD due to the significant scope/lift and need for cross-functional input
Menu Initiatives & IdeationTBDNot StartedNot Started
Menu Reduction/Simplification (TCE Initiative) 2026 (ENTERPRISE/PARENT)Strategy & PlanningIn FlightIn Progress/On Track5In Progress/On Track1.29.26 [DF]: Alignment on workstreams coming out of TCE Readout
MID Program Enhancements/LaunchLearning & DevelopmentIn FlightIn Progress/On TrackIn Progress/On Track6.8 Had Ops alignment meeting 5/24. 5.12 MID Discovery launched surveys and focus groups 2026 Scope: Build, finalize, launch
Mobile Kitchen (Temp Test Kitchen Exploration)Supply ChainDiscover (Blue Sky)In Progress/On TrackPending6.29.26: information provided to Jason; pending decision/direction
Monthly G&A Reporting ProcessFinanceINACTIVECompleteComplete2023 YE: COMPLETE
Monthly Ops Financial Reporting Package (Costs)FinanceINACTIVECompleteComplete2023 YE: COMPLETE
MTMX Certification/Lead MTMXLearning & DevelopmentIn FlightIn Progress/On TrackComplete10.24: Phase 3 launched in August 2.24: Design in flight 3.24 - 7.24 Execution
MTMX Expansion PlanOps DevelopmentINACTIVECompleteComplete12.8.23 YE: projecting 32-35 at YE; complete by FY24 Q2
MTMX Phone LinesOps DevelopmentBase Business/OngoingComplete
MTMX Role ReviewHR CoreIn Progress/On Track6.8 Next steps is conducting focus groups Week of 5.4 Jason approved to move forward. Shared scope with Paula and Srs. Now gathering results for a future DF TBD. 2.9.26 NW: added during project list review with Jason and Tim, when discussing L&D project previously titled "LRT & WC Facilitator Roles > MTMX."
MTMX-Standards AssessmentLearning & DevelopmentLaunch (Activate)CompleteIn Progress/On TrackMOVE THIS; CLOSED/COMPLETE FOR L&D 7.30.24: Pilot is complete, we are moving to rollout
MTMX-Success Reporting and AnalysisOps DevelopmentIn FlightCompleteComplete5.7.2024: Pat and Tom working on this and will have done by end of P5.
MTMX-Transition to OperationsOps DevelopmentINACTIVECompleteComplete5.20.24: Project Closed (Hot! - Top Ten Item for OD&S)
New Builds 2025 CH (8)DevelopmentNot Started
New Builds 2025 PB (2)DevelopmentNot Started
New Builds 2026 CH (10)DevelopmentUploadApproved
New Builds 2026 PB (2)DevelopmentUploadApproved
New HIre Uniform Distribution & AnniversaryOps DevelopmentINACTIVECompleteComplete10.3.24: Added to October Ops Standards Focus
New Market Plan (3-5 Year)DevelopmentUploadApprovedIn Progress/On Track6/25: Need STRAT to help identify a solid definition for a new market for the BOD. 4.16.26 [Project Update Meeting] - Need to update this for the BOD. New market consists of Time & Geography. Need to define what constitutes a new market (is Noonan, GA a new market?) Need STRAT to help identify a solid definition for a new market for the BOD. Marketing should take the lead in identifying new markets.
New Member Welcome Event/ReceptionWine Club & LoyaltyIn FlightIn Progress/On TrackIn Progress/On Track4.23.26 (DF): In discussions to set strategy and plan for the year. Already live in NROs. In established markets and locations, volume of new members might be low - could be quarterly or centralized.
New NRO Retail Footprint StrategyRetailUploadProposedProposedNW 1.30.26: TK said this was complete, but that differs from the notes from Sarah from YE below. Need to validate project scope & intent. Previous notes from Sarah: Define strategy/scope in Q1; partnership w/DevelopmentLaunch 2027 Potential funding/resource in 2026 - consultant
New Year's Day MenuStrategy & PlanningNot StartedNot Started
Next Tier Private Event Menu (Higher Price Point than Lux)Ops DevelopmentDesign (Build/Plan)Not Started
No/Low Product LineInnovationMeasurementIn Progress/On TrackIn Progress/On Track5.27.26: Adding L+B red sangria to July Chef Rec cards to deplete remaining inventory before product expiration.
Non-alcoholic Wines (product line)InnovationCreate (Concept Development)In Progress/On TrackIn Progress/On Track5.2028: Ruby Red in development.
Non-Housewares Retail Line DevelopmentRetailUploadProposedCompletePer Sarah B: completed in 2025 with Wine Girl Apparel and Travel with Wine strategies.
Non-WC TM Incentive Program (Cooper's Credits) - CHEERS ProgramOperationsBase Business/OngoingCompleteComplete9.18.24: Go live at all CH Core restaurants on Oct 3 (PB to follow)
Non-Wine MembershipStrategy & PlanningIn FlightIn Progress/On TrackIn Progress/On Track6.25.26 [SLT Strat Session]: Reprioritize; next step discussion schedule re: activation/prioritization against loyalty on 7.1
NRO 2-4 Year Performance RampOperationsNot StartedApprovedProposed9.9.25 [GM]: Proposed per SSS Decomp efforts
NRO Design Refresh + Cadence/StandardsDevelopmentIn FlightIn Progress/On TrackCancelled10.8.24 [YE}: Added House of Form project; include frequency/cadence of new design
NRO GratuityOps DevelopmentINACTIVECompleteComplete4.23.24: Pilot Guide is ready for NRO Mock Service
NRO Olo StrategyOperationsBase Business/OngoingComplete
NRO Pre-Opening Ops CostsOperationsSustain/Grow (Expand/Optimize)In Progress/On TrackIn Progress/On TrackPhase 1 complete- $120k savingsPhase 2- In progress- Additional $60k savings
NRO Sales Transfer AlignmentFinanceNot StartedNot StartedProposed6.7.26: proposed per Dawn (see email)
NRO Training ReviewOperationsNot StartedApprovedIn Progress/On Track3.5.26: Need to get with Chris and Angela to determine timeline when Kitchen training will be in Schoox to remove a day of training in NROS
NRO Value Engineering (Cost to Build/ROI) - PHASE 2 (SUB)DevelopmentIn FlightIn Progress/On TrackOngoing6/25: Ongoing. Update shared during May BOD with further updates during Development Meetings with Tim. 4.16.26 [Project Update Meeting] - Seven Hills is the prototype Noonan, GA will be the VE 2.0. Lisa putting the content/slides together. 2026: Reset for phase 2; first location w/full VE phase 1 program implemented planned for Seven Hills, OH in FY26 Q3
NRO Value Engineering/Cost Optimization (ENTERPRISE/PARENT)OperationsIn Progress/On TrackIn Progress/On Track2In Progress/On Track6.30.25 [Mid Year]: first full ramp in Green Township, OH
NTE Optimization/Decision TreeFacilitiesINACTIVECompleteComplete12.29 - completed 7.18.23: Reduce to provide visibility and improve decision tree; on track at Mid Year; move to Ongoing at YE23
Oct WOM Velvet BagRetailIn FlightIn Progress/On TrackIn Progress/On Track5.22.2024: Sample with embroidery due to arrive 5/23
Off-site Charity DayHR CoreIn FlightCompleteComplete8.7.24: in active completion currently
Ohio DistributionInnovationIn FlightIn Progress/On TrackIn Progress/On Track6.24.26 [Strat Mtg]: Tim to schedule follow up discussion with Nexterra, TK, Andrew
OLO-Add Gratuity FunctionITLaunch (Activate)In Progress/On TrackComplete10.29.24: Goes live on Oct 31, 2024
Open Table API + Chit Printers - TEST (Technology)ITLaunch (Activate)In Progress/On TrackIn Progress/On Track10.14: Test in New Lennox Completed. Launch in NROs 5.17: approved to move forward; need to have this work prioritized (TK is addressing); prep for chit printer pilot in South Barrington timing TBD (Ops Dev mtg)
Open Table OptimizationOperationsINACTIVECompleteComplete6.24.24: Scope Includes Increasing Availability Online, Capacity Optimization and Reporting, Standardized Settings
Open Table Optimization and Campaign StrategyMarketingIn FlightIn Progress/On TrackIn Progress/On Track6.25.26 [SLT Strat Session]: Activate
Operations Analytics, Dashboards, ReportingOperationsNot StartedNot StartedIn Progress/On TrackEthan in development of reporting
Operations ProjectsTBD
Operations Talent Review/Planning and Field PerformanceHR CoreIn FlightIn Progress/On TrackIn Progress/On Track4.19.24: Field succession tools complete; Field Performance and Talent Review in Apr 24; rollout at AD meeting and GM conference; follow up comms in Newsflash in May
Ops Hourly Performance Reviews / Focal Point ReviewHR CoreNot StartedNot StartedNot Started4.26.2024: added per Kristen. Establish a structured process to assess performance and merit increases for hourly TMs.
Ops Integration ProjectsNot Started
Ops Org Structure: 2 AGMs/RestaurantOperationsBase Business/OngoingCompleteComplete3.19.24: added (part of People Development/L&D discussion); connected to People SMART initiative
Ops Pay for Performance/Merit Process (Salaried)HR CoreDesign (Build/Plan)In Progress/On TrackIn Progress/On Track3.24: Intro FY24 Q1 (GM conference) with full implementation in FY25
Oracle Close ManagerAccountingINACTIVECompleteComplete12.23: Complete at YE
Oracle EnhancementsAccountingINACTIVECompleteComplete7.31.23: in progress at mid year (see scope in description)
Oracle Payables Workflow for RSC InvoicesAccountingINACTIVECompleteComplete12.23: Complete at YE
Order Accuracy Check ListITDesign (Build/Plan)Not Started
Order Ahead WOM/Retail w/Expedited Pickup (Starbucks)ITNot StartedNot StartedDeferred5.13.26 [IT Prioritization Forum]: deferred to 2027+. Combining Retail and WOM pickup adds significant complexity. If just WOM pickup would likely be large.
Org Development/Lunch & Learn SeriesStrategy & PlanningNot StartedProposed3.1.26: Proposed to resume based on feedback from HR
Pack the House, Pop the Cork ChallengeOperations IntegrationLaunch (Activate)In Progress/On TrackCompleteAnnouncing the winners in November
Packaging Alignment (bottle bags, carryout stickers)MarketingINACTIVECompleteComplete6.7.2024: Stickers and bags aligned. Project complete.
Parmesan Cheese BlockSupply ChainBase Business/OngoingCompleteCompleteNews Flash Sept 2, 2025
Partnership Program GrowthMarketingUploadProposedNot Started6.25.26 [SLT Strat Session]: Develop
Pay at the Table (QR Code)ITNot StartedBehind (delayed)On-hold5.20.26 (IT Prioritization Outcomes): business case required.
Pay in CH App (MS) Check PrintOps DevelopmentINACTIVECancelledCancelled4.22.24: Cannot find evidence of an issue. Spoke with IT, WCF (Kelly), and NRO team. Cannot find a related IT Ticket. Archiving this project.
Pay with Apple Pay Dining Room/ BarITLaunch (Activate)In Progress/On TrackCancelled2.18.26 merged with other Apple Pay project
Paylocity/Simphony Integration (SUPPORT)HR Total RewardsINACTIVEClosedCancelled6.8.26: see Hourly TM Wage Management: Centralized Process (duplicative project); MOVE TO CLOSE
Payments 2.0ITUploadProposedProposedPer James 2/4: question mark until we understand what Shift Four is willing to come back with; they might force us to use their platform for POS.
Payments 2.0 (TBC)ITUploadProposedCancelled5.20.26 Nora: cancelling as this is a duplicate of the other Payments 2.0 project.
Payments Processor TransitionFinanceNot StartedNot StartedOn-hold[IT Portfolio Meeting 6/15] Still pending financial analysis of whether Shift 4 has increased costs meaningfully, warranting an RFP. Also still pending response from Shift 4 on whether they can support the BofA transarmor tokens if they're suggesting we use them ETE. New VP of applications to own this work and understand the need/timing. May shift to 2027+.
PB Barrel ReserveStrategy & PlanningBase Business/OngoingCompleteComplete9.23.24: Installed by the end of Oct. / early Nov (per Lisa)
PB Brand Evolution and Marketing StrategyMarketingIn FlightProposedCancelled1.27.26 Per Samie + Tim, cancel - no PB brand evolution in scope in 2026. Marketing strategy is day-to-day work.
PB Bread ServiceCulinary R&DCreate (Concept Development)Not StartedIn Progress/On Track5.5.26 DF: Decision to move forward without printing bread on menu; will be offered verbally only at $5.99 price point.
PB BrunchCulinary R&DINACTIVEOn Hold (work paused)On-hold2.2.26 [Tasting]: Presented ideation; HOLD for now
PB Catering MenuCulinary R&DNot StartedNot Started
PB Chef RecsCulinary R&DNot StartedNot StartedNot Started2.4.26 per discussion with Tim: Maybe one unique pizza every month/s; keep as low priority, revisit with culinary PM; maybe bring in specials/ideas from Luca?
PB Culinary: Digital Transformation of TM TrainingLearning & DevelopmentNot StartedNot StartedNot Started6.8.26 [GM]: added as a separate line item
PB Happy Hour (6.25.24)OperationsSustain/Grow (Expand/Optimize)CompleteCompleteGo Live Tues, Jun 25
PB Labor Model & Retrofitting (HSA, etc)OperationsCreate (Concept Development)In Progress/On Track
PB Leadership StructureStrategy & PlanningNot StartedNot StartedNot Started6.25.26 [SLT Strat Session]: Activate
PB Menu Diversification (lighter items)Culinary R&DNot StartedPendingPending9.11.24: add from Culinary Innovation; pending Tim's input (no action)
PB Menu: Lighter OfferingsStrategy & PlanningNot StartedNot Started
PB Model Optimization Initiative (2026)OperationsDiscover (Blue Sky)In Progress/On Track1In Progress/On Track6.4.26 [Culinary Project Review]: in progress; ramping up menu/COGs workstream
PB Oakbrook Retail Conversion (to high tops; explore host stand move)DevelopmentNot StartedNot StartedIn Progress/On Track6/25: Lisa met with Jason and got direction from Tim and the final design plan is being developed now. Development team has clarity and is moving forward. Will update Tim during Development meeting. 5.7.26 [Sarah]: Per Lisa, she has feedback from Tim but no final direction yet. Reworking sketches & alternate plans now. Will present for approval in next few weeks.
PB Optimization - CULINARYCulinary OperationsSustain/Grow (Expand/Optimize)Complete
PB Panzanella Salad Applications (PB Dinner, CH Addition?)Culinary R&DIn FlightIn Progress/On Track
PB Performance Optimization (Oak Brook)OperationsSustain/Grow (Expand/Optimize)In Progress/On TrackComplete7.19.24: Consider phase 2 (possibly 2025) with Profitality
PB Performance Optimization/Labor (Next Phase)OperationsSustain/Grow (Expand/Optimize)Not Started2In Progress/On Track4.10.26: Determine if this needs to be an enterprise level priority 2.19.26: hold work with Profitality; direction from Tim, to explore possible TCE engagement (similar to CH)
PB Pizza TruckStrategy & PlanningCreate (Concept Development)On Hold (work paused)Deferred6.9.26 Decision Forum: formally deferred until 2027.
PB Pizziola RoleCulinary OperationsBase Business/OngoingCompleteIn Progress/On Track6.4.26 [Culinary Project Review]: revisit ongoing training, expectations, accountability
PB Plateware SwapCulinary OperationsDiscover (Blue Sky)In Progress/On TrackIn Progress/On Track3.26.26 DF: Aligned to move forward with exploration. Matt and Bob to visit RAK Chicago showroom to identify possible replacements. Bring back options, including any other creative cost-saving approaches, to future DF.
PB PLM ModelFinanceINACTIVECompleteComplete7.23: Complete at Mid Year (P6)
PB Prototype/VE - PHASE 2DevelopmentINACTIVECompleteComplete3.5.26 [Strat]: Confirmed we are formally closing
PB Self-Service Wine StrategyNot Started
PB TCE EngagementOperationsDiscover (Blue Sky)In Progress/On Track
PB: Small Plates (FUTURE)Strategy & PlanningNot StartedPending
PB: Sausage PortionCulinary R&DCreate (Concept Development)In Progress/On TrackNot Started3.26.26 DF: Approved to move forward with increasing sausage from 1.5 to 2 oz.
PCI level 1 merchant certificationITUploadApprovedComplete4.6.26 per James: complete.
PE Menus: Pharma, Memorial, BrunchCulinary R&DBase Business/OngoingCompleteCompleteRolled out on 6/24/25.
People SMART – Manager Development Phase 3 (ENTERPRISE)Learning & DevelopmentCreate (Concept Development)In Progress/On Track5In Progress/On Track7.19.24: TiER 1 selected and finalizing contract; kick off in Aug
Performance Management Training & Development PlansLearning & DevelopmentIn FlightIn Progress/On TrackIn Progress/On TrackCLOSE 4.26.2024: updated by HR team as in progress/on track.
Personalization Expansion based on Behavioral InsightsMarketingNot StartedNot StartedPendingSegmentation analysis in progress, proceeding activation efforts
Personalization Strategy (2027)Wine Club & LoyaltyDesign (Build/Plan)PendingPending7.11.25: Deferred; pending technology (2026 - systems/tech/infrastructure)
Piccolo Buco Training (MID & Hourly)Learning & DevelopmentNot StartedCompleteComplete1.9.26: Complete per Angela
Pickle Replacement at CH (from LYFE)Culinary R&DIn FlightIn Progress/On TrackIn Progress/On Track6.23.26 [Tim]: add per Tim
Planogram SoftwareRetailINACTIVECompleteComplete12.20.23 year-end: Adobe InDesign is the new planogram software. Existing CH software made available to retail team. (Saved $3K) 7.20.23 (mid year): proposal complete by P9 (23)
Plaza P&L Review and Decision PointsDevelopmentNot StartedNot StartedApproved6/25 - Tim, Jason and Dawn familiar with P&L and leaning toward staying in the location and investing in the current space. Development will put this project under the 2027 remodel plan. This project will move to the broader remodel strategy project. 5.17.26 [Tim's List]: ADD
PLM ReplacementOperationsLaunch (Activate)In Progress/On TrackComplete10.7.24: on track to be fully launched in Oct 24
Position Profile Study (Predictive Index Hourly Assessments)Talent AcquisitionTest (Pilot)In Progress/On TrackComplete1.14.2024: completed in August 6.12.24: shifting to P8 launch (per Claire, approved by Jason); Pilot dates July 24 to Aug 14. RO Aug 21.
Power BI Reports Phase 1Wine Club & LoyaltyIn FlightIn Progress/On TrackIn Progress/On Track5.20.2024: Campaign reporting in Power BI
Predictive Index Ops Validation StudyTalent AcquisitionIn Progress/On Track6.8 Pulling data to start study. 5.14 Kicked off scope of project - $15000 cost 2.6.26 Claire: Q3/4—finalizing the levels we want to assess. 10.21.25 NW: $25,000 budget for 3rd party analyst
Pricing StrategyFinanceNot StartedNot StartedProposed6.7.26: Proposed per Dawn; leverage Tim's input to inform pricing theory/strategy - create mechanism for ongoing review/sustainment
Prime Rib - ShavedCulinary OperationsNot StartedNot Started
Print Optimization/RFP: RRD TransitionMarketingINACTIVECompleteComplete4.23.26: Print transition complete & hypercare completed.
Private Event Table Cloth RentalOperations IntegrationNot StartedCompleteComplete6.11.26- Rebecca Connected with Lead ROAs and SR ADs w/o 6/1/26 to reiterate and remind the linen rental processes and capabilities. Lead ROAs to cascade down to the ROAs the correct process and that they have the ability to order what ever color linen they choose for their PE Guests. We did confirm that we prescribe for WCE and they are to use our prescribed specs. Each restaurant has local companies that they work with and we do not have a national contract except for the VA MD market due to the lack of vendors that we have been able to find that are approved.
Product DropsInnovationNot StartedNot StartedNot Started6.25.26 [SLT Strat Session]: Activate
Progressive Internship Program (UCF) Pilot - REMOVE?Talent AcquisitionIn FlightIn Progress/On TrackComplete1.8.26 Can be closed out per Claire D.
Provider ScorecardsFacilitiesINACTIVECompleteComplete12.29 Currently using during vendor meetings to discuss opportunities for improvement7.18.23 (mid year): on track to complete by end of year
Q4 Marketing Campaign (including Holiday)Wine Club & LoyaltyINACTIVECompleteCompleteYear-end: Complete
QA/Service Reporting SystemSupply ChainINACTIVECompleteComplete7.18.23 (mid year): System implemented and 100% in use
QR Code For PaymentITINACTIVEOn Hold (work paused)
Qualtrics - RefinementOperationsBase Business/OngoingCompleteCompleteConverting to star rating vs scoring
Qualtrics Review PlatformOperationsTest (Pilot)In Progress/On TrackComplete3.19.24: IT Roadmap - Not Started (IT SC)
Quarterly Financial Review CadenceFinanceNot StartedNot StartedProposed6.7.26: Proposed per Dawn (see email); include preopening review quarterly, R&M review quarterly
R&D Test KitchenDevelopmentNot StartedPendingIn Progress/On Track6/25: Ongoing and Tim is being updated. Current state is that if we redesign the layout we can save money vs budget. Design Team currently redesigning and will gather the financials and review with Tim in upcoming Development meeting. Tim and Dawn have not approved the spend in 2026 yet. Hoping to get their approval once the new financials are presented in upcoming Development meeting. 4.6.26 [SLT]: Tim is weighing options; pending his input
R&M Initiative (SUB)OperationsDesign (Build/Plan)In Progress/On Track1In Progress/On Track7.11.25: Added (elevated during the 2026 strat planning process); start the work in 2025 and continue in 2026; includes reporting/visibility and process improvement (see below description)2.26.26: New field reporting live brand wide. Next steps is OI&S and Facilities partnering in the R&M resource guide (sub project).
R+M Field ReportingFacilitiesINACTIVECompleteComplete3.5.26- Updated R&M field reporting went live on 2/26/26
R+M Field Resource GuideOperations IntegrationDesign (Build/Plan)In Progress/On TrackIn Progress/On Track3.5.26: R&M Resource Guide in development by OI&S. First draft given to facilities week of 2/16 for FMs to review.
Rationalize reportingITUploadProposed
Reconnect ToastWine Club & LoyaltyINACTIVECompleteComplete4.23.24: New dates April 2-30
Recruiter Performance Metrics/ReportingTalent AcquisitionNot StartedNot StartedComplete1.5.26 [Strat Work Session]: Added (per Tim) 2.6.26 (Claire): 2026 Goal Setting - in progress.
Red/White Club DiscontinuationWine Club & LoyaltyIn FlightIn Progress/On TrackIn Progress/On Track[Mktg portfolio status 6.18] Going live Monday, 7/6.
Reduced COGS & Direct Expenses via Supply ChainSupply ChainBase Business/OngoingCompleteComplete12.29 - complete / moved to ongoing 7.18.23 (mid year): In progress and on track to meet targets
Remodel Strategy Execution 2026 (ENTERPRISE)DevelopmentApprovedApproved1Ongoing6/25: Executing on all 2026 approved locations and working on 2027 lineup and scope. 4.16.26 [Project Update Meeting] - No major updates yet. Working to get budget approved.
REMOVE? Host-The Finale: Thanking the Guest (SUB)Ops DevelopmentSustain/Grow (Expand/Optimize)Complete
Replacement Tablets for Gift Card StationsOps DevelopmentBase Business/OngoingCompleteCompletePurchasing for 20 restaurants this year.
Report Enhancements (weekly package, RLRP, etc.)FinanceIn FlightIn Progress/On TrackComplete6.26.2024: In-process
Responsible Alcohol Program Implementation and EnhancementsRisk ManagementINACTIVECompleteComplete3.29.24: design now, 4.1.24 - execution
Restaurant Level Margin Initiative (ENTERPRISE/PARENT)OperationsIn FlightIn Progress/On Track4In Progress/On Track5.21.2024: TCE has presented recommendations - decision needed for next steps with them. Working on Profitality.
Restaurant Ops [PARENT]ITIn FlightIn Progress/On Track8
Restaurant Profitability Analysis without WCFinanceIn FlightIn Progress/On TrackIn Progress/On Track6.7.26 [per Dawn]: on track
Restaurant Tech Enhancements (Simphony, Crunchtime, Receipe Viewer)ITUploadProposed
Restaurant Wifi - Non-Member Data Collection (COMPLETE?)Wine Club & LoyaltyIn FlightIn Progress/On TrackComplete12.10.25: Final group of locations went live; COMPLETE
Retail Crackers in Tasting RoomOps DevelopmentINACTIVECompleteComplete1.23.24: Added to Feb/March Retail Rollout Guide, go live on March. $3.99 Crisp SKU only.
Retail ProjectsNot Started
Retail StrategyInnovationNot StartedNot StartedNot Started6.25.26 [SLT Strat Session]: Develop; timing TBD - likely 2027
Retail Strategy: Truffle Program Replacement ProgramCulinary R&DNot StartedOn Hold (work paused)On-hold2.4.26: Revisit in mid 2026.
Retail Wine Dashboard ReportingFinanceINACTIVECompleteComplete12.23: Complete at YE
Retail Wine Journey Training (SUPPORT)Learning & DevelopmentNot StartedNot StartedIn Progress/On TrackNote: 2026 Scope: Training support for 2026 enterprise initiative
Retail Wine Reporting + TargetsOperationsNot StartedNot Started
Retail Wine Sales Growth Initiative (ENTERPRISE/PARENT)OperationsDiscover (Blue Sky)In Progress/On Track3In Progress/On Track9.9.25: Project refresh for 2025 Q4 launch (pre-holiday)
Retention Score Card (REMOVE?)HR Total RewardsDiscover (Blue Sky)PendingComplete1.13.26 (Katie B): The Retention Score Card itself is complete. We have recently discussed getting access for Jason, Paula and possible the Area Team. Decision on this is pending but I think we can close this out in terms of projects in Hive.
Retirement GiftIn FlightIn Progress/On TrackIn Progress/On Track5.22.2024: Presented deck and items for consideration 5/7
Revenue Management Org Function and DesignStrategy & PlanningNot StartedNot StartedNot Started6.25.26 [SLT Strat Session]: Design
Revised Business RulesOperations IntegrationIn FlightIn Progress/On TrackIn Progress/On Track4.20.26:Checks to Exclude from Invite Data April 24Gift card–only checks (exclude only if no other revenue on check).Banquet revenue checks (including cash bar tabs under banquet events)Evaluate logic to properly account for online website enrollments.Checks to Exclude from Invite Data Jan 2027 Split checks (current structure inflates denominator). Split checks require updating the full year forecasting dramatically and adjusting invite rate goals potentially up to 7%+
RFP Process/ApproachSupply ChainINACTIVECompleteComplete12.29.23 - Process completed 7.18.23 (mid year): implemented and ongoing process to reduce cost and increase redundancy; meeting target
Risk Management ProjectsNot StartedIn Progress/On Track
RL Margin - FINANCE SUPPORTFinanceDesign (Build/Plan)In Progress/On TrackIn Progress/On Track6.26.2024: In-process
RL Margin - WCE Profitability (SUB)OperationsDesign (Build/Plan)In Progress/On Track2In Progress/On Track9.17.25: establish as an RL workstream; exploration underway; see notes3.18.26: Recommended shifts of 2nd and 3rd low throughput nights/ restaurants to high throughput nights/ restaurants 3.23.26: Need decision on if we are going to review ave food cost % per event (50%+)
RL Margin- Discounts (SUB)OperationsSustain/Grow (Expand/Optimize)Ongoing1In Progress/On Track4.20.26- Need to bring discount update (Part of Larger RLM update) to Tim in May 1.16.2026: Bryan brought 2025 Discounts Recap to Decision Forum using the RLM DISCOUNTS 2025 RECAP power point. -It was discussed that there was an almost $19k per unit decrease from 2024 to 2025 in the In Restaurant Promo and Guest Opportunity discount sections. -This equated to a 30bps reduction. -When annualized for 2026, it equates to a $1.39m savings in discounts across 74 units. -We are projecting a 10bps reduction for 2026.
RL Margin/Labor: Management/Supervisor Pars (SUB)OperationsTest (Pilot)In Progress/On TrackIn Progress/On Track1.23.26 [DF]: Status Update and 2026 Projections (see notes and attachment)
RL Margin/Labor: Staffing - First 2 Hours (SUB)OperationsDesign (Build/Plan)In Progress/On TrackCancelled3.5.26- Per Jason Cancelled
RL Margin: Close Out and Sustainment PlanOperationsNot StartedNot Started6.23.26 [Strat Mtg]: Initiate close out of this project, report out (including at Aug BOD mtg), and move into sustainment
RLM-Enhanced ROA BOG Reconciliation ProcessOperations IntegrationTest (Pilot)On Hold (work paused)On-hold3.23.26- Dependent on; 1) Adding Team Member Tasting for 2 discount button addition AND 2) Decision on expired $15 & $25 expired certificate direction & strategy
RLM-LinenOps DevelopmentLaunch (Activate)CompleteComplete3.6.26- Ask Bob when last RFP was completed.
ROA Bi-Weekly HoursOps DevelopmentDiscover (Blue Sky)CompleteComplete4.29.24: Added to Hive for tracking
ROA Launch/Refinement (OM/EC Role Merge)Ops DevelopmentLaunch (Activate)In Progress/On TrackComplete4.23.24: Reviewing routines and add duration based on feedback. Aligning ownership and task assignments.
Roadmapping and Improved Initiative Tracking and ReportingStrategy & PlanningIn FlightProposed
RSC Bonus Updated ProposalHR Total RewardsNot StartedIn Progress/On TrackIn Progress/On Track6.8 Finance reviewed and gathering information for follow up questions. 5.11 Proposal drafted pending financial review end of May
RSC Elevate Development ProgramHR CoreUploadIn Progress/On TrackIn Progress/On Track6.8 Reviewing Operations skills to see what can be used for RSC. This will transition to L&D once foundation is determined. 5.11 Kicked off creation /skills mapping 3.9.2026 Confirmed with Chris and Michelle work starting Q2 2.4.26: did not discuss with Tim/Jason/Chris. Need to confirm if any work expected in 2026 or if it can be cancelled/marked complete.
RSC Field TrainingLearning & DevelopmentIn FlightIn Progress/On TrackCancelled1.9.26: Closing [Chris]
RSC Pay for Performance and Merit PlanningHR CoreINACTIVECompleteCompleteYear-end: Performance Plan Process for RSC completed
RSC Support BottleFinanceNot StartedApprovedDeferredPer IT prioritization meeting on 3.26, this is deferred to 2027+. Need to deal with this before we're public, but not priority for 2026.
RSC Talent ReviewHR CoreIn FlightIn Progress/On TrackComplete3.14.24: Update at DF; launch May-June 24
Safety Program ExplorationRisk ManagementINACTIVEPendingDeferredDeferring to 2027.
Salaried RetentionHR CoreIn FlightIn Progress/On TrackIn Progress/On Track6.8 Review prior research and levers that can be pulled. Discussions around this have been started.
Sales Tax Rate Tool ExplorationAccountingNot StartedApprovedOn-hold[Acctg Portfolio Status 6.12.26]: Still on hold for 2026; not on anyone's goals and requires more IT support. Has meaningful cost associated that would need to be positioned for 2027. Acctg Operations would be the owner, and they have higher priorities (e.g. Shopsite to Shopify). Two primary vendors likely in consideration. Wait to see if there is bandwidth in H2 to start evaluation.
Schoox DeviceOps DevelopmentBase Business/OngoingCompleteComplete10.3.24: complete per Tom R
Seasonal Curations Category ManagementInnovationIn FlightIn Progress/On TrackIn Progress/On Track5.13.26: "Seasonal Splash" to be used as short-term category name for June 30-Oct 6. Still need to determine permanent category name.
Seasonal Curations CollaborationMarketingDiscover (Blue Sky)In Progress/On TrackIn Progress/On Track4.3.26: Vision Brief drafted, to be shared with Marketing week of April 6.
Seasonal Curations Expansion (Permanent Portfolio + LTO Strategy)InnovationIn FlightIn Progress/On TrackIn Progress/On Track6.3.26: Early results of Raspberry Peach encouraging. Continue to monitor through June; for consideration to replace Raspberry Sparkling - tentative June 2027.
Security Projects & Security RemediationITIn FlightBehind (delayed)Behind6.12.24: In progress/behind (per Susan)
Segmentation Expansion based on Behavioral InsightsMarketingNot StartedNot StartedIn Progress/On Track[Mktg portfolio status 6.18] Completed cuts on Sweet Club -- now acting based on that data. Now broadening to use case discussions based on other dimensions. Opportunity to look at imbalances between wine portfolio strength/volumes vs the segmentation of Members across the wine dimensions. Complete wine by end of Q3. After wine, will move into food -- also in Q3.
Senior EKM & Senior EGM ProjectLearning & DevelopmentIn FlightIn Progress/On Track3
Service Channel Automation & ReportingFacilitiesINACTIVECompleteComplete7.18.23 (mid year): Monthly AD Reporting implemented and 100% in use
Service Charge Evaluation / Tips for Private EventsOperationsBase Business/OngoingCompleteComplete3.5.26- Autograt communication was sent to field
Service Model Solidification (Busser/Runner Initiative)Ops DevelopmentTest (Pilot)In Progress/On TrackIn Progress/On Track2.14.25: Pilot Start 4.17.25 in 6 locations (Pembroke Pines, New Lenox, South Barrington, Troy, Columbus, Brookfield)
SharewareOps DevelopmentDesign (Build/Plan)CompleteCompleteRequest to create a shareware job aid. Circulated for review. Possible updates to training materials.
Shipping Box CollateralMarketingIn FlightIn Progress/On TrackIn Progress/On Track6.23.26 [email to Melanie]: requesting a recommendation on existing
Shop Site 2.0RetailINACTIVECompleteComplete12.28.23 (year-end): Double digit decrease trend reversed. November Month End Retail E-Comm sales were $36K, +1% to LY. December Sales MTD $48.9K, +9.44% 7.20.23 (mid year): launched site on 7.18.23; goal to reverse -27% sales trend to positive Q3/4 sales growth
Shopify E-Commerce TransitionITCreate (Concept Development)ApprovedOn-hold6.16.26 IT SteerCo: On hold pending Opex required for project. 5.5.26 DF: Shopify approach approved. James to work with team to build out project plan and timeline. Will use Bounteous to support.
Short Rib/Ribeye Raw Material ReplacementSupply ChainIn FlightCompleteComplete10.15.24 [YE}: complete
Silverware PolisherOps DevelopmentINACTIVECancelledCancelled7.16.24: Test is live; working on ROI. Very loud at AH.
Simphony GC Migration from MicrosITDiscover (Blue Sky)In Progress/On TrackIn Progress/On Track6.16.26 IT SteerCo: Expecting launch 7/7.
Simphony POS Upgrade (PARENT)ITBase Business/OngoingCompleteComplete5.13.25: Group 4 Goes Live this week
Simphony Training (Support)Learning & DevelopmentIn FlightIn Progress/On TrackIn Progress/On TrackON TARGET FOR YE 12.8.23 YE: Added at YE
Simphony-MICROS Liq ButtonsOps DevelopmentDiscover (Blue Sky)CompleteComplete4.2.24: Bringing in a server, TR, and bartender from DG to review buttons
Skirt Steak Replacement - DISCOVERYCulinary R&DIn FlightIn Progress/On TrackIn Progress/On Track6.4.26 [Culinary Project Review]: active; potential test in Chicago
Smallware RFPSupply ChainIn FlightIn Progress/On TrackComplete1.8.26: Complete & can be closed out, per Jeremy L.
Smart Restaurant (MASTER)FacilitiesTest (Pilot)In Progress/On TrackIn Progress/On Track6.29.26 (DF): first 3 locations positive - testing complete; determine next phase for potential full rollout
Smart Safe MigrationFinanceTest (Pilot)ApprovedApproved5.18.26 DF: business case for pilot approved.
Social Media Look & Feel EvolutionMarketingNot StartedIn Progress/On TrackComplete[Mktg portfolio status 6.18] Updated imagery and feel in use as part of Summer. Calendar planning through August will be complete tomorrow. The true project will be done this quarter, then moving into continuous improvement.
Sous VideCulinary OperationsNot StartedNot StartedDeferred6.4.26 [Culinary Project Review]: Create plan to test sous vides in 2027 once we can use Test Kitchen. Would want to test in two restaurants. Majority of cost would come from retrofitting.
Sparkling Wine OpenerOps DevelopmentBase Business/OngoingCompleteComplete2.5.24: Companywide Rollout (via Feb 4 NF)
Sr EKM Program Launch (reporting, metrics, selection)HR CoreComplete5.12 Reporting Sr EKMs with EGMs quarterly 4.10.26: Now is only ongoing support for EKM Sr. project owned by Angela 2.4.26 Comp and selection criteria complete - announce at Leadership Conference
SSS - 2026 Decomp ExerciseMarketingIn FlightIn Progress/On TrackComplete[Mktg portfolio status 6.18] One-time activity was completed. Now more so in annualized planning and other SSS strategies.
Stand up IT Telecom partnerITUploadProposedIn Progress/On Track4.6.26 James: Pilot (Livonia) in progress.
Stand up NRO install partnerITUploadProposedProposed[IT Portfolio Meeting 6/15]: John Holmes has this on his list now. John has spent some time w/team that did RFPs and has seen both vendors who were finalists. He’s putting financials together. Then, need to align with Rob and Lisa. Target to bring business case to IT SteerCo in mid to late July.
Standard Kitchen MandolinesCulinary OperationsBase Business/OngoingComplete
Standards Adherence & AssessmentTBDIn FlightIn Progress/On Track
Standards Assessment MTMX Feedback- Handbook updatesOps DevelopmentBase Business/OngoingComplete
State Alcohol Permitting (Store, DTC)LegalINACTIVECompleteComplete12.8.23 YE: Process transitioned to Natalya Harvey
State Expansion (address legal blockers)LegalIn FlightIn Progress/On TrackIn Progress/On Track6/25: Work in OK is ongoing. NY legislative session ended without our legislation being passed. Will cover NY in 1:1 with Tim. Also investigating Kansas and Pennsylvania as well. 4.16.26 - Talking in OK (short-term effort) Meeting set up on April 29 in NY. End of legislative session coming to an end and continuing to push our bill. Still working through Texas specifics. 1.30.26: Are there states we're trying to go after right now? Set some goals for 2026; get granular with legal blockers 2025 [YE]: TX approved and moving forward; budget: Gov't Affairs - Maryland, NY, other - $108,200
Stemware UpdateOps DevelopmentINACTIVECompleteComplete3.14.24: completed; launched in 3.5 Newsflash
Stensul Email TemplateMarketingINACTIVECompleteComplete1st round of emails entirely through new Stensul process complete. New hero templates configured to simplify briefing/intake process.
Storage OptimizationFulfillmentINACTIVECompleteComplete7.18.23 (mid year mtg): Installed new racking to increase capacity to support growth
Storytelling & Tone of VoiceMarketingDesign (Build/Plan)Behind (delayed)Behind6.7.2024: Currently pushed to Q3 to accommodate new copywriter onboarding.
Strat Project TemplateNot Started
Strategy & Planning Projects
Strategy Throughline/Org Engagement (RSC-Field)Strategy & PlanningIn FlightProposed
Super Bowl Offering (event, menu, take out)Strategy & PlanningNot StartedNot Started
Supervisor Development - L&DLearning & DevelopmentIn FlightIn Progress/On TrackIn Progress/On TrackCOMPLETE; NEED TO LAUNCH IN 2025
Supervisor Program Launch (pars, etc. etc.)OperationsNot StartedComplete1.27.26 Complete per Jason.
Supervisor Strategy & Development ProgramOperationsIn FlightIn Progress/On TrackComplete5.31.2024: Pilot, Phase 3 begins on 6/11.
Supplier Relations Strategy (Enriching Supplier Partner Lives)Strategy & PlanningTest (Pilot)OngoingOngoing9.5.24 (DF): FY25 Q1; Agreed on suppliers and timing for next pilot group
Supplier/Distributor ScorecardsSupply ChainINACTIVECompleteComplete5.8.2024: Scorecard created. All produce suppliers completed. Included in all 2024 business reviews.
Supply Chain ProjectsNot Started
Surge Host and TR shift OperationsOps DevelopmentDiscover (Blue Sky)CompleteComplete5.20.24: Core standards and impacting shifts - non-negotiables
Sweet 16 Programming (ongoing development)Culinary OperationsBase Business/OngoingOngoingComplete4.4.24 (Kevin): Weekly systematic focus; cement ongoing process and move to sustainment
Sweet Wine Club Innovation (Quarterly Program)Wine ExperienceBase Business/OngoingCompleteComplete11.28.23: staged and ready for launch in January 2024
TA Hiring Manager TrainingLearning & DevelopmentNot StartedNot StartedComplete6.17.2024: Added by Angela Brantley
TA/AI Technology Review & ResearchTalent AcquisitionOngoingNote: $3,500: JobVite - ATS System amount is renewal for jobvite for next year. ROI: recruiter productivity AI Chatbot
Table Lighting (Sterno Electric Candle)Operations IntegrationINACTIVEOn Hold (work paused)On-hold6.22.26 Per Jason on hold, look at again in future. 1.9.26 per Bryan: Idea that's been tested and cancelled; need a solution one day; not a priorityShould be on the list to talk through for 2026Talked to Jason last in the summer of 2025
Table Size and Count RefreshFinanceIn FlightIn Progress/On TrackIn Progress/On Track6.9.26 [per Dawn]: On Track
Tablet/Hardware StrategyITINACTIVECompleteComplete10.14: pushed to 2025 due to Simphany8.7.24: pending Simphony
Tablet/Mobile POSITDesign (Build/Plan)In Progress/On TrackIn Progress/On Track10.4.24: align with adjusted Simphony launch (2025)
Talent Acquisition ProjectsNot Started
Tasting Glass - New DesignOps DevelopmentLaunch (Activate)CompleteComplete3.5.24: Rollout communication in March 5 News Flash
Tasting Glass/Greet Pre-set on Table (exploration)Operations IntegrationINACTIVEClosedCancelled6.23.26 [DF]: Closed/cancelled due to financial exposure
Tasting in a Glass EnhancementsTBDINACTIVECompleteComplete10.4.24: Complete (per Tom R)
Tasting Room Capacity StrategyOperationsNot StartedNot StartedNot Started1.5.26 per Tim: Tasting Room Capacity Strategy - Queuing System / Renovate one TR / Expand 1 TR (Brookfield)
Tasting/Food Pairing EventWine Club & LoyaltyTest (Pilot)In Progress/On TrackCancelled7.22.25 [DF]: Decision to shelve the program based on complexities and break even results
Tastings TrufflesMarketingDiscover (Blue Sky)Complete
TCE 2026 Support: Simplification, Complexity ScoringStrategy & PlanningIn FlightIn Progress/On Track
TCE PB Optimization Engagement (2026)Strategy & PlanningIn FlightIn Progress/On TrackIn Progress/On Track6.3.26: Received scope and cost estimate ($85k)
Team Member WC Training PhilosophyOperations IntegrationCreate (Concept Development)In Progress/On Track
TECH: Culinary Systems/Technology RoadmapCulinary OperationsNot StartedNot Started1
TECH: Digital ChecklistsCulinary OperationsDiscover (Blue Sky)In Progress/On TrackIn Progress/On Track6.29.26 DF: Pilot with Xenia approved. Targeting August start with ~5 restaurants.
TECH: KDS Replacement/EnhancementITDiscover (Blue Sky)In Progress/On TrackIn Progress/On Track4.10.26: Project has kicked off to enhance prep times by item to enhance and streamline kitchen ticket times. Looking at a potential "runner bump screen" test.
TECH: Prep List Automation/Timing StandardsCulinary OperationsNot StartedPendingDeferredPer IT prioritization meeting on 4.9.26, this is deferred to 2027+. Will determine exact timing as part of Culinary Systems/Technology Roadmap effort.
TECH: Recipe Viewer Upgrade/UpdateCulinary OperationsINACTIVEPendingDeferredPer IT prioritization meeting on 4.9.26, this is deferred to 2027+. Will determine exact timing as part of Culinary Systems/Technology Roadmap effort.
TECH: Simphony OptimizationCulinary OperationsIn FlightIn Progress/On Track
TECH: Crunchtime OptimizationCulinary OperationsIn FlightIn Progress/On Track
Template Optimization with Table and Seat UtilizationOperationsNot StartedNot StartedNot Started6.25.26 [SLT Strat Session]: Activate in accordance with Throughput workstream and OpenTable optimization efforts
TEST - First Time Guest (FTG) - ToastOperations IntegrationTest (Pilot)In Progress/On Track
Test - FTG - Welcome CardOperations IntegrationTest (Pilot)In Progress/On Track
TEST - TM as Ambassadors - Gift MemOperationsDesign (Build/Plan)Behind (delayed)
TEST - TM as Ambassadors - T42OperationsDesign (Build/Plan)In Progress/On Track
TEST- Retail Wine Pre-Order (at Table)Operations IntegrationCreate (Concept Development)In Progress/On TrackIn Progress/On Track4.10.26- Need to get with creative to mock up a card for pre order.
TEST: 2025 Fall Culinary BundleCulinary R&DINACTIVECompleteComplete3.6.26 [Culinary Project Review]: Close out 2025 Bundle as complete (cut lettuce, roasted chicken complete); move Beurre Blanc out; celebration dessert in launch phase
TEST: Buerre BlancCulinary R&DIn FlightIn Progress/On Track
TEST: Bus StationOperations IntegrationTest (Pilot)In Progress/On TrackIn Progress/On Track3.23.26: Side station redesign mill work has been completed and carts were delivered to Downers Grove w/o 3/16. OI&S is meeting at DG with GM Paul on Wednesday 3/25 to talk through operational process for this test.
TEST: CH CLEANCulinary OperationsTest (Pilot)In Progress/On TrackIn Progress/On Track6.4.26 [Culinary Project Review]: live in 6 locations and monitoring performance/results; targeting launch in fall 2026
TEST: Crunchtime Criticals (Bread Test Case)Culinary OperationsINACTIVECancelledComplete3.6.26 [Culinary Project Review]: Test completed and project closed; Crunchtime functionality does not meet needs; other solutions will be explored
TEST: Egg RollCulinary R&DTest (Pilot)In Progress/On TrackIn Progress/On Track12.18.25: DF discussion (see notes); run an optimized test 60–90 more days and return with recommendations late March/early April 202
TEST: Fry Oil (Pods)Culinary OperationsTest (Pilot)In Progress/On TrackIn Progress/On Track2.19.26 [KO]: Test results summarized and ready for review at Culinary Integration
TEST: Fry Scoop and WarmerCulinary OperationsTest (Pilot)In Progress/On TrackIn Progress/On Track3.6.26 [Culinary Project Review]: testing in progress in Algonquin and DG
TEST: Hold and FireOperationsTest (Pilot)On Hold (work paused)In Progress/On Track3.5.26: Move into test in P5
TEST: Lunch Menu TestCulinary R&DCreate (Concept Development)In Progress/On Track
TEST: Mary's PotatoesCulinary OperationsTest (Pilot)CompleteComplete1.20.26 (Bryan): New sample arriving next week (1/26) which will go to a tasting. Target test end date is June '26
TEST: Merge Sweet Red and Romance RedInnovationNot StartedNot Started
TEST: PB Dough BallerCulinary OperationsIn FlightIn Progress/On TrackIn Progress/On Track1.30.26 (Bryan)- Met to discuss PB dough baller equipment. Bob Davison has on order 3-4 week lead time. Goal is to get the dough baller into PB Oak Brook for Chris E and CJ L to work with. They will develop test guide materials once they are done working with the piece of equipment. OI&S will then support a test guide for PB OB to execute in the restaurant. Equipment looks like it will be delivered in April. Goal for PB OB test to start in May after CJ and Chris work with the equipment.
TEST: Reduced CH Menu w/OffsetsCulinary R&DTest (Pilot)In Progress/On Track
TEST: Salmon Blood LineSupply ChainTest (Pilot)In Progress/On TrackComplete6.29.26: rolled out
TEST: Sauté Pan (new pan/vendor)Culinary OperationsTest (Pilot)In Progress/On Track
TEST: Slushy MachineOperations IntegrationTest (Pilot)In Progress/On TrackIn Progress/On Track3.23.36 (Bryan)- Slushi machine on order for Wesley Chapel to expand test to a warmer climate restaurant location. We will continue to monitor sales volumes in the Downers Grove and Algonquin locations as the weather in Illinois has just started to get better. We need to determine sales impact/lift as we move into the warmer months of the year.
TEST: Small Bites/Snack Platform TestCulinary R&DCreate (Concept Development)In Progress/On Track
TEST: Smoked CocktailsOperations IntegrationINACTIVEIn Progress/On TrackIn Progress/On Track3.23.26- Need to bring to decision forum to get direction. Results of test are potentially not warranting an entirely new cocktail on the menu but we could offer "smoked cocktails" as an upcharge to existing.
TEST: Staff Mashups/FavoritesCulinary R&DTest (Pilot)In Progress/On Track
TEST: Wooden SpoonsOperations IntegrationTest (Pilot)In Progress/On TrackIn Progress/On Track1.19.26- Bryan: Test will continue for 6 additional months through July 2026 to get true DOE savings of Tea Spoons.Restaurants have not yet had to order Tea Spoons but the current estimates of savings from when test started are showing a DOE increase. Excel with DOE cost in attachments- [Wooden Spoon Comparison (002).xlsx
TEST: Host UniformsOperations IntegrationTest (Pilot)In Progress/On TrackComplete3.23.26- We rolled out the new host standards brand wide in P2 2026.
TEST: PB 1.5x Dough RecipeCulinary OperationsTest (Pilot)In Progress/On TrackComplete3.6.26 Per KO: this is complete.
TEST: RTI Bulk Fry Oil Delivery & Disposal SystemFacilitiesDesign (Build/Plan)In Progress/On TrackIn Progress/On Track4.9.26- Installation dates and site plans have been finalized for New Lenox (4/28), Burr Ridge (4/29), and Downers Grove (4/30), with power confirmed to be completed at all locations by 4/15 and installs scheduled to begin at 6:00 AM. RTI has outlined the invoicing and credit process, confirming waste oil credits will be applied directly on invoices rather than issued as rebates. Training approach, materials, and consumable requirements have been defined, with next steps focused on receiving documentation and aligning on sourcing. 3.25.26- Project kick off call started. Next steps- need Kevin to validate installation location of tanks and Brittny to provide recommendations on the accounting process. (See project notes)
TEST: Super JuiceOperations IntegrationTest (Pilot)In Progress/On Track
Testing Strategy (DG)Culinary R&DINACTIVECompleteComplete1.8.24: Implemented Jan 24 at DG
Thank You Promo - 2026 Elevated Campaign/ProgramWine ExperienceNot StartedNot StartedIn Progress/On TrackRenamed to Bonus Bottle Days, no change to overall program details
Thank You Promo Summer 24Wine Club & LoyaltyIn FlightIn Progress/On TrackComplete7.19.24: extending sign ups through 8.21 (from 7.31); redemption through 9.2 and 9.15 for sign ups after 7.31
Thank You Promo Tech EnhancementITIn FlightIn Progress/On Track
Thanksgiving Kit/ Meal Process 2026Operations IntegrationNot StartedNot Started
Throughput Management (PARENT)OperationsNot StartedNot Started2
Throughput: Reporting, Goal Setting & Ops OpportunitiesOperationsDesign (Build/Plan)In Progress/On TrackIn Progress/On Track1.26.26 (Bryan): Today we kicked off our Throughput workstream under “Traffic with Purpose” and aligned that the first step is to agree on a small set of core throughput metrics and build reporting the field can actually use. We discussed candidate measures (guest experience time, kitchen ticket times, table turns) and surfaced key data challenges—especially defining true capacity day-to-day given OpenTable configuration changes and inconsistent status/timestamp signals. Next, we’ll map the end-to-end guest journey, identify which steps are controllable and supported by reliable data.
Tim's Social Presence/BrandMarketingDesign (Build/Plan)In Progress/On TrackIn Progress/On TrackPartner identified
TM App (with WC performance components)ITNot StartedNot StartedDeferredPer IT prioritization meeting on 4.9.26, this is deferred to 2027+.
TM as AmbassadorsOperations Integration2In Progress/On Track3.5.26 [DF]: Agreement on collateral; targeting test in April
TM CardsM&GSDiscover (Blue Sky)In Progress/On TrackIn Progress/On Track6.4 (Anthony): Phase 3: Targeting moving printing to fulfillment in Q3. Phase 4: Piece of entering TM numbers: IT exploring whether their Oracle work will address TM card needs or if still needs to manual. Likely 2027 no matter what to shift entry to fulfillment. 5.21 (Anthony): trying to understand any dependencies on IT work to migrate TM cards from Micros to Simphony. 4.23.26 (Anthony): Need to source a printer from supply chain. Goal is to get TM cards out of M&GS into fulfillment completely. Zach on Jeremy's team working on printer. Once that timing is understood, can better lay out milestone dates. Phase 1 complete (fulfillment instead of M&GS shipping). Phase 2 was shifting from Hassahn owning sorting to Fulfillment sorting. Phase 3 - cards printed by fulfillment; MGS enter employee numbers - upcoming, timing TBD. Phase 4 (potential - could be 2027): fulfillment handles both entry and printing. Christine helping to work with HR to see if there can be automation around entering TM numbers. Want to improve it before it's moved over to fulfillment.
TM Family Meal Refresh + Ongoing CadenceCulinary OperationsINACTIVECompleteComplete9.24.24 [Culinary Integration]: Complete; introduced 4 new items in Sept 24; on cadence with Chef Recs beginning in Nov (2 new per period)
TM Holiday Incentive (CH Credits)HR Total RewardsIn FlightIn Progress/On TrackIn Progress/On Track6.29.26 [DF]: Run analysis w/time and a half for Thanksgiving and Christmas Eve only. Validate w/TJ and GM council. Bring back to DF.
TM Referral ProgramTalent AcquisitionNot StartedNot StartedNot Started5.17.26 [Tim List]: Add
TM Relief FundHR Total RewardsINACTIVECompleteComplete4.26.2024: Launched in Q1 - February began receiving donations and March fund is ready to receive grant applications.
TM Tenure Program (Milestones) ExpansionHR Total RewardsIn FlightIn Progress/On TrackIn Progress/On Track6.8 Ops integration to set up time to support activation. Initial plan ideas are created. Goal is 2027 program ready to roll out. 5.11 Meeting with vendor end of May 2.24.26: shared program draft in 2.19 DF. Alignment on framework. Reset launch timeline to 2027. More details in Notes.
TMX WOM (Technology)Not StartedDeferred
Top 5 Performers: Playbook Development and Best Practice SharingOperationsNot StartedNot StartedNot Started6.25.26 [SLT Strat Session]: Activate; explore ties to CEO round tables and Top 10 Blitz/LSM programming
Total Compensation Statements RolloutHR Total RewardsIn Progress/On TrackIn Progress/On TrackIn Progress/On Track6.8 Creating proposal including technology solution 5.11 Goal to roll this out with Merit March 2027 4.7.26 Adding this to project cadence New vendor needed to produce statements
Total Compensation: Bonus/Merit - Conversations ConsolidatedHR Total RewardsINACTIVECompleteCompleteDec 23, 2025: Approved timeline/direction; bonus payout on March 11 and merit on Apr 2; conversations consolidated 2.4.26: Will be complete by March 11, 2026
TR CashierTBDINACTIVECancelledCancelled2.20.24: On hold, low priority per Tom 11.15.23 Drafts for TR Lead and TR Cashier provided to Tom for review
TR LeadTBDINACTIVECancelledCancelled2.20.24: On hold, low priority per Tom
Traffic Driving StrategyWine Club & LoyaltyIn FlightIn Progress/On TrackIn Progress/On Track5.21.2024: Targeted Member traffic test: Points vs Dessert offer
Traffic TacticsTBDNot StartedNot Started
Traffic/Marketing System: Performance Driving Strategy (ENTERPRISE)MarketingIn FlightIn Progress/On Track9In Progress/On Track7.17.24: added as topline project
Trainer Certification (LRT, OJT, NRO) - COMPLETELearning & DevelopmentCompleteCompleteComplete1.9.26: Complete per Angela
Training Restaurant TargetLearning & DevelopmentNot StartedComplete5.11 Number of new training restaurants goal is set (11-13) and tied to several L&D Team's annual goals 4.7.26 Working with Ops to set goals 2.9.26 Angela: Continue to increase - we will see further momentum after Conference. 1.7.26 Tim: Annual goal to increase the number of training restaurants for MID.
Travel by CH (PARENT)Strategy & PlanningDiscover (Blue Sky)In Progress/On Track5In Progress/On Track5.29.25: 2025 Virgin Partnership activation with deferring larger strategy into 2026
Travel Host TrainingStrategy & PlanningIn FlightIn Progress/On TrackIn Progress/On Track3.11.26: Test in April with Jason
Travel Management PolicyAccountingNot StartedApprovedIn Progress/On Track[Acctg Portfolio Status 6.12.26]: Draft started; fine-tuning remains. Decision points: are two policies (employee vs executive) required? What kind of limits (soft vs hard) will be set? What should we document for Tim travel? By mid-August, aim for good Acctg-created draft to share with different teams. Need to confirm stakeholders (NRO: Eric Bell; Ops: Paula/Jason; HR: KZ; Tim/Exec: Jen K; Dawn)
Travel: VV Charter (2028-29)Strategy & PlanningDiscover (Blue Sky)In Progress/On TrackOn-hold6/30/26 NW: Wait for outcomes of 3-year planning re: travel strategy to determine goals for 28 + 29 travel.
Travel: VV Cruise 2027Strategy & PlanningIn FlightIn Progress/On TrackIn Progress/On Track3.30: Contract signed. Decided that retail merchandise will not be created & sold for cruise. Targeting 4/13 launch for first wave of booking.
Travel: Wine Country Presence/Experiences (SUB)InnovationINACTIVEDeferredDeferred3.18.26 [Strat/Tim]: deferring to 2027
Travel: Trip P&L ApproachStrategy & Planning
Tripleseat-Replacement for EventbriteOps DevelopmentTest (Pilot)Behind (delayed)Cancelled9.16.24: Added to Hive
Tripleseat-Transfer Leads to Other RestaurantsOps DevelopmentLaunch (Activate)Not StartedComplete10.8.24: Added to Hive
Truffle ReplacementCulinary R&DUploadProposed
Truffles: Outsource SolutionCulinary R&DIn FlightIn Progress/On TrackIn Progress/On Track6.4.26 [Culinary Project Review]: distribution needs to be solved
Uncompromising Hospitality (MASTER) -2026 Next PhasesOperationsBase Business/OngoingIn Progress/On Track1In Progress/On Track4.10.26- Need to loop in Jacob to see what next phase looks like from his perspective and add as sub project (Bryan/ Jason) 3.5.26- Need to regroup on what we believe phase 2 looks like
Uncompromising Hospitality- Core HR Supporting initiative ​HR CoreUploadApprovedComplete3.9.2026 Need an update from the project owner to determine if there are next steps/support needed or if can remove this item.
Uniform-Refresh Core CHOps DevelopmentDesign (Build/Plan)In Progress/On TrackComplete8.7.24: continued exploration (Emily is providing a POV)
Uniforms-Flexible StandardsOps DevelopmentTest (Pilot)CompleteComplete2.5.25: Uniform updates added the TM Handbook. See Feb 4 NF.
Uniforms-Piccolo BucoOps DevelopmentCreate (Concept Development)Not StartedComplete10.21.24: Added to Hive
Untrimmed Denver Cut Short RibSupply ChainTest (Pilot)Complete6.29.26: rolled out
Upscale White/International WineInnovationIn FlightIn Progress/On Track
Utilities: OptimizationFacilitiesDiscover (Blue Sky)PendingIn Progress/On Track4.13.26 DF: Proceed with validation and execution in regulated states. Expand analysis to deregulated states and compare performance against the current energy partner.
Vegan Offering/Designation on MenuStrategy & PlanningNot StartedNot Started
Vendor Cost Analysis: RFP CandidatesFinanceNot StartedApprovedIn Progress/On Track4.9.26 Strat meeting: consulting spend doesn't seem to have a lot of potential. Need to look at vendor opportunities. Present back summary in DF.
Video Analytics & EvaluationsMarketingDesign (Build/Plan)PendingPending12.8.23 YE: First pass done, needs further review; moving into 2024
Virgin Cruise - 20th Anniversary WCM TripStrategy & PlanningINACTIVECompleteComplete6.24: Planning underway
Visual Brand GuideMarketingIn FlightIn Progress/On TrackIn Progress/On Track[Mktg portfolio status 6.18] Copywriter hired & Matt onboard. Team is putting together evolved messaging & visual. Joe & Samie to determine what final document/deliverable should look like for guest and Member branding.
Volume/Capacity Drivers: Throughput + Simplicity/Efficiencies (ENTERPRISE)OperationsNot StartedNot Started2
Wage Management StrategyHR Total RewardsIn FlightIn Progress/On TrackIn Progress/On Track4.2.24: 2024 post-Simphony/Paylocity integration
Waste Study (Mary's, Butter Sauce)Culinary OperationsIn FlightCompleteComplete3.6.26: On track for completion in mid-March
WC Culture VideoCommunicationsDesign (Build/Plan)In Progress/On Track
WC Dans Tips & TricksCommunicationsDesign (Build/Plan)In Progress/On TrackIn Progress/On TrackGrand Cru club - Dan from St Charles - high performing WC inviter - he has asked to come into the role and to NROs + underperforming restaurants to coach folks - establish at NROs in the beginning… he can influence…
WC Daytime Event ModelWine Club & LoyaltyNot StartedNot StartedCancelled4.23.26 Cancelling because we are considering daytime as part of strategy when possible for any other events (eg moving member social earlier to 3:30).
WC Exclusive Event (new formats) [PARENT]Wine Club & LoyaltySustain/Grow (Expand/Optimize)In Progress/On Track3In Progress/On TrackFY24 Q1: Tasting test (continued)
WC Gift Memberships for EventsOperations IntegrationIn FlightIn Progress/On TrackIn Progress/On Track6.25.26 [SLT Strat Session]: Activate; initiative kicked off on 6.26.26
WC Incentive ProgramWine Club & LoyaltyCreate (Concept Development)2
WC Member Signature Fix (keep? remove?)Wine Club & LoyaltyIn FlightPendingDeferred2.4.26 Defer to 2027+.
WC P&LFinanceIn FlightIn Progress/On TrackIn Progress/On Track6.7.26 [per Dawn]: on track
WC Price IncreaseStrategy & PlanningDesign (Build/Plan)In Progress/On Track1In Progress/On Track6.25.26: Remaining CoM updated ahead of July WC run (on June 23). Monitoring cancelations/downgrades and Member sentiment, through re-runs - to report out the week of July 6.
WC Referral ProgramWine Club & LoyaltyINACTIVECompleteComplete6.11.24 (LT): completed; exceeded target of 3k (3600)
WC TM Incentive/Grand Cru EnhancementsWine Club & LoyaltyINACTIVECompleteCancelled3.5.26 DUplicate of the Grand Cru reimagined project, per Jason. Cancelling.
WC Training & CoachingOperationsUploadApproved2
WC Training: Sales and Coaching Modules (L&D) - COMPLETELearning & DevelopmentDesign (Build/Plan)CompleteComplete1.8.26: Complete per Angela
WC Welcome VideoWine Club & LoyaltyNot StartedNot StartedIn Progress/On Track6.23.26 [Strat Mtg]: status on video request; Joe is leading - in development; launch planned for FY26 Q3
WCE Cocktails 2024Wine ExperienceIn FlightIn Progress/On TrackComplete5.21.2024: completed through August
WCE Menu Engineering/Food Cost OptimizationCulinary R&DNot StartedNot StartedNot Started3.23.26- Need decision if we are going to engage culinary R&D to reduce ave event food cost from 50%+ down to mid 40%. Getting to 45% allows a break even event at a 75% sell through vs the 94% required today.
WCE Night Re-AllocationOperations IntegrationLaunch (Activate)In Progress/On Track
WCE: Review/Approval ProcessCulinary R&DNot StartedNot Started
WCM Amuse BoucheStrategy & PlanningBIG IDEAOn Hold (work paused)On-hold2.12.26 [DF]: Placed on hold; keep for future ideation
WCM Card Strategy (physical vs digital)Wine Club & LoyaltyNot StartedNot StartedOn-hold2.4.26 Time with Loyalty 2.0 roll-out. TBD whether getting rid of physical cards.
WCM Payment History DisplayITDiscover (Blue Sky)In Progress/On TrackIn Progress/On Track6.16.26 IT SteerCo:Dev complete EOM June, Launch EOM July.
Website Locations PageWine Club & LoyaltyDesign (Build/Plan)In Progress/On TrackComplete5.21.2024: New locations page for CH website.
Wellness Strategy (Mental Health, Benefit Communication)HR Total RewardsIn FlightIn Progress/On TrackComplete1.13.26 Katie B: The mental health communication was rolled in 2024. This can be closed.
WFF Development ProgramLearning & DevelopmentIn FlightIn Progress/On TrackComplete5.22.2024: 40 membership will be based on this year's Talent Review Data (Ops and RSC). Assigned in June.
Wine Club & Digital [PARENT]ITNot StartedIn Progress/On Track7
Wine Club & Loyalty Projects
Wine Club Analytics, Dashboards, ReportingITIn FlightBehind (delayed)Behind6.12.24: In progress/behind (per Susan)
Wine Club Chit - Add Membership Type (Bottle Count)ITTest (Pilot)CompleteComplete1.20.25: Goes live with Simphony implementation.
Wine Club CommunicationsCommunicationsNot StartedNot Started2Not StartedScope: Executive video series to shape messaging, Monthly Tips & Tricks, new incentive programs (including reimagined Grand Cru)
Wine Club Conversion Project: Phase 1 DashboardWine Club & LoyaltyINACTIVECompleteComplete5.30.2023: Soft launched; phase 2 to launch in July/Aug (coaching modules with performance guidelines)
Wine Club Conversion Project: Phase 2 Performance OptimizationOperationsINACTIVECompleteComplete4.4.24: Message release from Tim
Wine Club Dinner Price Increase and Test into 3rd nightWine Club & LoyaltyIn FlightIn Progress/On TrackComplete5.21.2024: started in April
Wine Club Run Upgrades (Automation, Amex)Wine Club & LoyaltyIn FlightBehind (delayed)In Progress/On Track[Mktg portfolio status 6.18] Leslie put in place some automation to automatically load reports for finance vs requiring manual intervention. This is more between Leslie and Finance - chipping away at most cumbersome pieces.
Wine DeliveryInnovationIn FlightIn Progress/On TrackIn Progress/On Track6.25.26 [SLT Strat Session]: Discussed activation; project kicked off on 6.23.26 with discovery underway and test proposal in development
Wine Education (L&D)Learning & DevelopmentDesign (Build/Plan)In Progress/On TrackIn Progress/On Track6.8 Partnering with Ops Integration to develop recommendations for best approach to rollout. 5.12 Financial analysis complete including ROI for wine sales to be cost neutral. 4.7.26: Partnering with Martin to determine approach and cost 1.9.26: Refresh/update content and explore a launch plan in FY26 Q3
Wine Education Refresh - Base/101 Training (Martin)Wine ExperienceLaunch (Activate)CompleteOn-hold10.14.2024: pushed to January of 2025. 5.21.2024: Continuing/extended into 2024; includes Wine Essentials/Wine Expert work as well as ongoing learning via Skoox.​
Wine Education: Wine Expert (Martin)Wine ExperienceLaunch (Activate)CompleteOn-hold10.14.2024: Launch in January 5.21.2024: being built by Martin currently
Wine Experience Tentpole StrategiesInnovationNot StartedIn Progress/On Track2In Progress/On Track2026 Budget: Emily Int'l Wine Making Trips - $15,060
Wine Gift Box Design - 2 & 3 BottleRetailIn FlightIn Progress/On TrackComplete1.9.26: Complete per Sarah B.
Wine Innovation & Experience ProjectsNot Started
Wine Label Update: Super TuscanMarketingNot StartedIn Progress/On Track12.18.25 (DF): Approved: Switch Super Tuscan to match international line packaging; determine timing
Wine Order GuideITIn FlightCompleteComplete10.14: Completed 8.1.24: Rollout plan - Aug 19-30
Wine Outage ReportingFinanceIn FlightIn Progress/On TrackIn Progress/On Track6.7.26 [per Dawn]: On Track
Wine Portfolio Category ManagementInnovationIn FlightIn Progress/On TrackIn Progress/On Track6.1.2026: Shared SKU Rationalization next steps with Tim. Nexterra working on contract negotiations for: Old Vine Zin, Barbera, Merlot.
Wine Product Line Development & InnovationInnovationIn FlightIn Progress/On Track14
Wine Recommendation Engine - Test HomegrownMarketingNot StartedNot StartedPendingPending Wine Data reconcilation and segmentation work
Wine Sales - In Restaurant Star Point (AOR)OperationsDiscover (Blue Sky)Not StartedNot StartedScope for 2026: Look at ownership of retail wine sales: Manager “Star Point” - one person on the team drills in and owns the program locally
Wine/Bev SKU Management StrategyInnovationCreate (Concept Development)In Progress/On Track3In Progress/On Track4.20.26 Brought to DF, where decisions were made about removals. See notes for more details.
Winemaking Excitement Training Video (featuring facilities; EPIC!)BIG IDEAInactive
Winery Partnerships/SynergiesMarketingNot StartedIn Progress/On TrackCakebread rd. 2 slated for September
WINGS PerformanceITINACTIVECompleteComplete5.3.24: Complete (IT SC)
WOG Enhancements - Phase 2 ImplementationSupply ChainINACTIVEPendingPending3.26.26 Designated as low business priority and put into 2026 IT backlog during IT prioritization meeting.
WOM Line Up - 2024Wine ExperienceCreate (Concept Development)In Progress/On TrackComplete5.21.2024: all well defined and in progress, only wine at risk is November.
WOM Line Up - 2025Wine ExperienceCreate (Concept Development)In Progress/On TrackIn Progress/On Track5.21.2024: well defined and on track-late 2025 still a little open
WOM Product Line (2026/2027)InnovationIn FlightIn Progress/On TrackIn Progress/On Track6.3.26: Confirmed La Nebbia as Sept 2027 WOM. Two open spots in 2027 WOM lineup remain - Nov & Dec.
Workflow Efficiency & Process Enhancements - Tech EnabledM&GSIn FlightIn Progress/On TrackPending6.4 Anthony: will provide breakdown of $75K and what the ask is for 2026. No longer have $75K available for 2026, but do have smaller amount. If get PCI piece, then can start recording calls + look at QA technology. Anthony to share breakdown of 2026 vs 2027 work. 5.21 Anthony: Finance approved $75K. James said we can maybe get the Ring Central QA piece to automatically track & monitor calls. --------- Per IT Prioritization meeting, this is deferred to 2027+. Focused on reducing volume of calls first by looking at common member issues & looking to solve for those. Anthony to have discussion with James to confirm that no pieces would fit into 2026 - there might be some components that don't need much IT support, and the budget was approved.
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ZZZ Prism API Write Test (safe to delete)

Prism · Cooper’s Hawk Strategy · Mid-Year Review FY26