← PortfolioCooper's HawkMid-Year Review · FY26
Operations Integration

IWCP Smartsheet Tool

The IWCP Smartsheet Tool Test is designed to centralize and automate the Wine Club invite performance coaching process across restaurants. The tool provides real-time visibility into team member performance, tracks progression through coaching stages, and standardizes execution using defined business rules. It reduces manual tracking and administrative burden while ensuring consistency and accountability for managers and Area Directors. The test will evaluate the tool’s effectiveness in improving Wine Club invite performance, coaching compliance, and overall operational efficiency.

Stage
Design (Build/Plan)
Sub-projects
3
Health
Behind (delayed)
Latest Update · Apr 14, 2026

4.6.26: Rep at Migso had to take LOA. They are looking for a new rep to dedicate to our work. Looking for update week of 4/13. Test will have to push to late May early June 3.24.26: Kick off with Migos to redevelop tool based on new business rules. There will be some significant work to change performance coaching to "1 in x stage gates" vs "time in stage" methodology 3.17.26: New business rules agreed on internally at RSC 3.4.26: agreements established; final software development moving forward

Department
Operations Integration
Strategic Pillar
3 OPTIMIZE PERFORMANCE
Executive Sponsor
Jason P
Owner
Bryan W
IT Dependency
Yes
IT Roadmap
Yes
Fiscal Year / Quarter
FY26 · Q2
Timing
Delayed by CH & Vendor. Testing looking to happen late Q2
Start Date
May 26, 2026
Target End
Jul 28, 2026
Budget
Status
Behind (delayed)
Status Updates · 5
1 month running
BehindApr 14, 2026

4.6.26: Rep at Migso had to take LOA. They are looking for a new rep to dedicate to our work. Looking for update week of 4/13. Test will have to push to late May early June 3.24.26: Kick off with Migos to redevelop tool based on new business rules. There will be some significant work to change performance coaching to "1 in x stage gates" vs "time in stage" methodology 3.17.26: New business rules agreed on internally at RSC 3.4.26: agreements established; final software development moving forward

In Progress/On TrackApr 14, 2026

4.6.26: Rep at Migso had to take LOA. They are looking for a new rep to dedicate to our work. Looking for update week of 4/13. Test will have to push to late May early June 3.24.26: Kick off with Migos to redevelop tool based on new business rules. There will be some significant work to change performance coaching to "1 in x stage gates" vs "time in stage" methodology 3.17.26: New business rules agreed on internally at RSC 3.4.26: agreements established; final software development moving forward

In Progress/On TrackMar 4, 2026

3.4.26: agreements established; final software development moving forward

In Progress/On TrackFeb 12, 2026
BehindNov 20, 2025

Prism · Cooper’s Hawk Strategy · Mid-Year Review FY26