← PortfolioCooper's HawkMid-Year Review · FY26
Strategy & Planning

Loyalty Program 2.0 (ENTERPRISE/PARENT)

CH Master Project TrackerEnterpriseLoyalty Program 2.0 (ENTERPRISE/PARENT)3 sub-projects

2026 scope: design, build, test and prepare to implement Loyalty 2.0 in Jan 2027.

Stage
Create (Concept Development)
Sub-projects
3
Health
In Progress/On Track
Latest Update · Feb 17, 2026

2.12.26: Internal work session (including Tim) to narrow program design/structure; see notes

Department
Strategy & Planning
Strategic Pillar
2 RETAIN & ENGAGE
Executive Sponsor
Samie B
Owner
Joe
IT Dependency
Yes
IT Roadmap
Scope/Estimate Needed
Fiscal Year / Quarter
FY26 · Q1
Timing
Launch Target 2026
Start Date
—
Target End
—
Budget
—
Status
In Progress/On Track
Status Updates · 8
1y 6m running
In Progress/On TrackFeb 17, 2026

2.12.26: Internal work session (including Tim) to narrow program design/structure; see notes

In Progress/On TrackJan 21, 2026

1.16.26: Loyalty Program Design FINAL Readout (Bounteous; see attached)

In Progress/On TrackOct 9, 2025

10.9.25: Loyalty Program Design Kickoff

In Progress/On TrackOct 8, 2025

10.6.25: TK signed Bouteous SOW for program design ($165k)

In Progress/On TrackAug 4, 2025

8.4.25: Meeting w/Bounteous on 8.1; minor refinement/questions and request quote (per TK; shared high level w/Tim at SLT)

In Progress/On TrackJul 19, 2025

7.18.25: Meeting w/Bounteous (W/E ~7.25); explore leveraging their services (as opposed to RFP); could expedite the timeline, reduce cost, and streamline connectivity with Martec/infrastructure

In Progress/On TrackJul 19, 2025

7.9.25: RFP approved to move forward $125-150k (incremental)

In Progress/On TrackDec 16, 2024

Prism · Cooper’s Hawk Strategy · Mid-Year Review FY26