Community Ambassador/Concierge (In Restaurant POC)
6.25.26 Targeting update in 7/7 DF in order to align on # of hours/TM for test.
6.25.26 Targeting update in 7/7 DF in order to align on # of hours/TM for test.
6.3.26 [High Priority Traffic Activations Meeting]: team working to refresh materials based on feedback from Tim (more hours/less hands-on activations). Assessing cost. Identifying test restaurants.
2/12/26 Nora: presented update in DF. Aligned on intent. Next steps involve flushing out the details for testing.
Per Tim 1/5/26:Put more onus on restaurants to drive non-member traffic Maybe part of a specific role - get out in the local communities to give out BOG cards or something like that Not incremental - maybe a top-performing server who has more incremental hours to take this on? Or ideally a manager
Prism · Cooper’s Hawk Strategy · Mid-Year Review FY26