Operations

Bench Strategy

Operations ProjectsBench Strategy

Dec 13, 2022 Approved to move forward with headcount increase (26) and flight squad concept Next steps:New nameIncentive program for flight squadAdd periodic check-ins Aug 25, 2022 Refine and document the bench strategy for ops managers including proposed #s; includes 3 agreed upon approaches identified: Defined by markets (as outlined)Leverages rotational support (short-term, fill-in coverage)Strengthened supervisor strategy

Stage

Not Started

Level

Level 3: Dept Project

Health

Not Started

Latest Update · Jun 29, 2026

5.17.26 [Tim's List]: revisit and incorporate Chris's comments

Department

Operations

Strategic Pillar

3 OPTIMIZE PERFORMANCE

Executive Sponsor

Chris C

Owner

Claire D

IT Dependency

—

IT Roadmap

—

Fiscal Year / Quarter

FY26 · Q3

Timing

Revisit in H2

Start Date

—

Target End

—

Budget

—

Status

Not Started

Status Updates · 11

2y 11m running

Not StartedJun 29, 2026

5.17.26 [Tim's List]: revisit and incorporate Chris's comments

On-holdJun 29, 2026

5.17.26 [Tim's List]: revisit and incorporate Chris's comments

On-holdMar 5, 2026

3.5.26: Confirm HOLD status; revisit in H2

On-holdFeb 4, 2026

2.4.26 per Tim + Jason: low priority, 2026 backlog. Worthy of a discussion at least.

PendingSep 9, 2025

9.9.25 [GM]: Determine if this needs additional work

CompleteMar 12, 2025

In Progress/On TrackMay 21, 2024

5.21.2024: System is in place, reviewing adjustments and make recommendations for updates in July 2025

In Progress/On TrackApr 25, 2024

4.25.2024: Flight and Support roles in place.

In Progress/On TrackDec 24, 2023

12.8.23 YE: continuing into 2024

In Progress/On TrackDec 13, 2023

Year-end: continuing into 2024

In Progress/On TrackAug 2, 2023

7.21.23 (mid year): flight and support team select and in place; may continue to evolve in coming year(s) for scalability (less flight squad/travel expense)

Prism · Cooper’s Hawk Strategy · Mid-Year Review FY26