Operations
FOH Labor Model (Busser Model Decision/Activation)
Operations ProjectsFOH Labor Model (Busser Model Decision/Activation)2 sub-projects
Health
Approved
Latest Update · Jan 16, 2026
1.16.26: Brought The FOH Labor model to DF. We got direction from Tim to continue the path forward to test the Host Service Assistant model in CH in 4 locations. We will continue to open CH Locations with the Busser Runner Porter LBW model. We will look to bring this back for a decision in September of 2026.
Department
Operations
Strategic Pillar
3 OPTIMIZE PERFORMANCE
Executive Sponsor
Jason P
Owner
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IT Dependency
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IT Roadmap
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Fiscal Year / Quarter
FY26 · Q4
Timing
Decision point in Oct 2026 with a 2027 planned rollout
Start Date
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Target End
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Budget
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Status
Approved
Status Updates · 1
5 months running
In Progress/On TrackJan 16, 2026
1.16.26: Brought The FOH Labor model to DF. We got direction from Tim to continue the path forward to test the Host Service Assistant model in CH in 4 locations. We will continue to open CH Locations with the Busser Runner Porter LBW model. We will look to bring this back for a decision in September of 2026.
Prism · Cooper’s Hawk Strategy · Mid-Year Review FY26