TEST: Bus Station
The Bus Station & Cart Test evaluates a new front-of-house support setup by repurposing an existing side station and introducing two mobile bus carts in the bar and dining room. Each station and cart is equipped with bus tubs, enabling team members to pre-bus tables more efficiently without needing to return to the dish room after every clear. The objective is to improve service speed, increase table turn efficiency, and reduce unnecessary steps for FOH team members.
3.23.26: Side station redesign mill work has been completed and carts were delivered to Downers Grove w/o 3/16. OI&S is meeting at DG with GM Paul on Wednesday 3/25 to talk through operational process for this test.
3.23.26: Side station redesign mill work has been completed and carts were delivered to Downers Grove w/o 3/16. OI&S is meeting at DG with GM Paul on Wednesday 3/25 to talk through operational process for this test.
Prism · Cooper’s Hawk Strategy · Mid-Year Review FY26